Harrod Horticultural Reviews

4.6 Rating 11,004 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,004 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've already sent back a review - twice!”

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Posted 6 months ago

Thank you for your review, apologies for repeated review requests.

Posted 6 months ago

“Good comms about order and Delivery”

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Posted 6 months ago

Thank you for your kind review.

Posted 6 months ago

“Frame was as described and went together well. So far has worked and is not too conspicuous. Took a while to arrive We were informed about delivery day but it was a bit short notice. Overall very happy. Thank you.”

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Posted 7 months ago

Thank you for your review and pleased you are happy with the product. Apologies for the delay with delivery.

Posted 7 months ago

“Slightly expensive but a good quality product. It's wood, so don't expect perfect. We had to make some minor fixing additions to secure it, but really pleased and will be buying another ahead of the next growing season.”

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Posted 1 year ago

“Helpfull and friendly”

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Posted 1 year ago

“Good professional service, fast and efficient.”

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Posted 1 year ago

“Deliver quick and good but the ball and socket system we bought for a vegetable cage was complete rubbish, the poles jumped out of the balls at the slightest wind the poles buckled and bent,”

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Posted 1 year ago

“The product we ordered arrived in good time and in eco-friendly wrapping, which was appreciated.”

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Posted 1 year ago

“We are pleased with the strawberry frame and netting. However, the pegs are very awkward and get caught in the netting. We have stopped using them and hold the netting down with small tiles which has worked well.”

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Posted 1 year ago

“An excellent. product yet to be proven over time but initial impression is very good. My Sprouting Broccoli plants are looking really healthy. The pigeons have been thwarted and the netting looks as if it will keep out the dreaded butterfly. I wait in anticipation”

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Posted 1 year ago

“Pleased with the service and quality of the protective fleece we purchased”

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Posted 1 year ago

“The Harrod trellis product is very good quality and I will buy from Harrod again on the strength of that alone. However, what prevents me awarding 5 stars is that the delivery charge was incorrectly shown in the brochure, and when I telephoned to query that, the person I spoke to was unable to help because it was a Saturday.”

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Posted 1 year ago

“Good communication and speedy delivery. Only negative was that courier delivered before Harrod advised. Luckily we were home or an expensive item would have been left outside the house as happened before.”

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Posted 1 year ago

“Easy to put together quickly.”

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Posted 1 year ago

“We ordered netting for a brassica cage that we have built. We are very pleased with the quality of the product and expect it to last us many years as a result.”

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Posted 1 year ago

“Generally helpful and efficient: product consistently high quality but always rather on the expensive side.”

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Posted 1 year ago

“It was very good”

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Posted 1 year ago

“Delivered on time - easy to assemble.”

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Posted 1 year ago

“Adequate...”

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Posted 1 year ago

“Once I placed the order I received confirmation but then nothing much else. I had to keep checking back to see when the item should be delivered. Delivery was slow! The item itself is excellent. I was daunted as I have no one to help me assemble it but I managed it - the instructions are not the most user friendly but I worked them out. Overall very pleased and hope they support the raspberries as they are intended! VERY expensive though so it had better last!!!!!”

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Posted 1 year ago

Harrod Horticultural is rated 4.6 based on 11,004 reviews