Harrod Horticultural Reviews

4.64 Rating 7,523 Reviews
93% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

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Gardening
Home & Garden

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How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The Rose Arch was delivered on time and well-packaged. We had forgotten to order the ground pegs at the same time but a phone call sorted that out, even though they weren't delivered together."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Quick delivery and excellent product, well made, packaged and easy to assemble"
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good quality product at a fair price."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Love shopping with you . Great products and sensibly priced. Good delivery policy. Carry on with the good work."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The only reason that I have not given 5 star is due to a mix up in my order. I was sent the wrong product. But the speed and efficiency of the customer service team soon sorted it all out and I was very happy with the outcome. I will be ordering again from Harrod and would recommend them."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"A well made arbor. Erection was straightforward as long as you paid close attention to the paper instructions and the DVD. Space required to lay out all the parts. My arbor slots into the tubular sections which are driven into the ground. Exact measurements at ground level are required if the structure is to slot into the inserts with ease. I strongly recommend this product. Just waiting now to plant my roses and clematis around it."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"It worked this year so have no worries that it will work next year I'm sure the micro organisms will do there work."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very polite and punctual"
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Service was quick, and I was pleased with my purchase."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Efficient delivery and the lawn edging and link stakes I purchased make the garden so much easier to keep tidy-looking. The Gothic arch over a path is impressive and links two parts of the garden. Looking forward to see it covered with roses."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"That we eventually constructed a lovely fruit cage. But the instructions were hard to follow and some screws were too short ! Please make things easier for ordinary folk."
Helpful Report
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? no
Would you recommend us to a friend? no
"Considering the cost, i would say this item is significantly over priced. Assembly took approximately 5 hours. This has no reflection on my DIY ability but the 100's of screws involved. The finished article looks good and works well. I would seriously request your designers to look at sub-assembly at the factory prior to shipment"
Helpful Report
Posted 2 weeks ago
Thank you for your review and your order. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The beds turned up very quickly and were just what I wanted"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Helpful people"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Speedy attention detail whiolly correct. Good value indeed"
Helpful Report
Posted 3 weeks ago
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you recommend us to a friend? yes
"The nets that I purchased seem to be keeping the hated digging and dirtying foxes from vandalising my garden!"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Have purchased bubble wrap greenhouse insulation from Harrods previously. My recent second purchase was of equally good quality. It is very strong and from my previous experience it is very resistant to UV deterioration. My previous purchase has only just started to decay after 6 winters. Much better quality than available at most garden centres. Their service was straightforward and delivery was prompt."
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very prompt and efficient service. Helpful and courteous before and after delivery."
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Reasonable price, quick delivery, quality products"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you recommend us to a friend? yes
"The product looks better than the photos and the staff were extremely helpful and knowledgeable"
Helpful Report
Posted 3 weeks ago
Harrod Horticultural is rated 4.64 based on 7,523 reviews

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