Harrod Horticultural Reviews

4.6 Rating 11,008 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,008 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

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“Assemblled my aluminum fruit cage not happy the plastic wrap around clamps lasted 2day 3/4 of them have broken in two”

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Posted 1 month ago

“Bought a vitapod propagator was out of stock when I ordered it. I was updated every week until back in stock. Delivery was first class once back in stock. Highly recommend Harrod Horticultural”

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Posted 1 month ago

“I have ordered several products from Harrod Horticultural. Recently I placed a repeat order and customer service contacted me to confirm that I had meant to place a repeat order and also gave me the free delivery which I had missed claiming. Excellent customer service.”

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Posted 1 month ago

“Happy with our rusted arches that blend well on our site.”

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Posted 1 month ago

“Very easy to order from an excellent range of products and short delivery time. Excellent quality.”

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Posted 1 month ago

“The website is easy to use. I have already got 4 of the metal raised beds which are well constructed and still look as good as when I first bought them and so ordered more. They were promptly delivered and were well packaged. I did not need to contact customer services but when I have needed to previously they were extremely helpful”

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Posted 1 month ago

“Bought a coat hanger and love it. Good quality and came supplied with good fixings Looks great”

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Posted 1 month ago

“Everything was fine, except that I wish I was advised to remove the veg beds from plastic. I wasn't ready to install them straight away and they started to mould because aparently they were not dry for some reason. They also changed shape which was harder to put together. So I recommend to buy veg beds and put them together straight away.”

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Posted 1 month ago

Thank you for your honest review. The raised beds are treated with a safe preservative and this can result in some moisture being present when wrapped for delivery. We advise to unwrap and let the wood dry before installing, but will review the messaging and make sure this is made more obvious to customers. Thank you for making us aware and hope the raised beds give you some successful harvests.

Posted 1 month ago

“Arrived quickly and was of a very pleasing quality. Super easy to assemble and is a decent size. Overall good value for money!”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“My order was speedily delivered and very well packaged. I am delighted with the level of service from Harrod”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Great service, friendly staff and good quality products”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“I’ve used this company before and always have great service from them. I bought the plastic cloches and they arrived very quickly and well packed.”

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Posted 1 month ago

Thank you for your kind review and pleased you are happy with the cloches.

Posted 1 month ago

“delivered on time. quality as expected”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“First class, watering can delivered quickly and well packaged, product as advertised.”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Worried about buying from a company that I saw on social media but they are excellent such good quality and very helpful.”

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Posted 1 month ago

Thank you for your kind review and pleased you are happy with the product and the service.

Posted 1 month ago

“Keeps the pheasants off my veg nicely”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Service and product very good and great quality.”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“It has taken three months and three deliveries to receive the metal raised bed in a usable undamaged condition. The damages occurred in transit but could have been prevented with better packaging. Significant delays were also caused by slow manufacturing.”

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Posted 1 month ago

Thank you for your review and disappointed to hear about the issues you have experienced. Our operations team have been made aware of the issues you experienced with the beds being damaged in transit and we will be reviewing this and looking for ways to prevent this in the future. Apologies for the issues you experienced and hope that everything is now resolved to your satisfaction and you are happy with the beds. if you have any further issues please don't hesitate to contact our customer services team who will be more than happy to help.

Posted 1 month ago

“Service is always excellent, orders arrive on the day specified and in excellent condition.”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Sturdy and well thought out design”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,008 reviews