Thank you for your recent order and review. We would like all our customers to be completely satisfied with every aspect of our service and would like to offer a brief explanation of our pricing structure. Wherever possible, we aim to be competitive when fixing prices on products and also try to research, design and manufacture our products wherever possible using superior materials. We also spend a lot of resources on ensuring we charge a similar price and wherever possible, we try to give our customers an even better deal. Hopefully, this explanation is of help and thank you once again for your order.
“I bought two plant restraints in a slightly rusted metal, they are excellent value, robust and also very attractive. Having researched other suppliers there were by far the best value, and they arrived the following day, perfect.”
“I ordered the fine mesh tubing to protect my cherry tree from birds stealing the cherries, the first the young tree has produced. It was easy to apply and did what I wanted, protect all my beautiful cherries from pesky pigeons and they have now been harvested and are being enjoyed by my family.”
“In my experience Harrod Horticultural has provided excellent service for my telephone orders for the Gold Leaf Tough Touch gloves (an excellent product that I buy to give as presents to family and friends who do gardening).”
Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. The product which you ordered is manufactured in-house, but unfortunately, we were let down by our suppliers of the raw material which we source externally. We are very sorry for the delay with your order and as discussed, can confirm this will be despatched within the next few days. Please accept our apologies once again for any inconvenience caused.
“Heavy-duty anti-bird net, black, 10m x 4m wide.
Delivery was sooner than expected, only a couple of days, and the packing was excellent and recyclable. The net was neatly folded and secured at one end, which helped in knowing where to start when starting to cover the structure. It draped easily and was strong enough to manoeuvre over the canes. The size of the net was correct without having to stretch it. It’s good quality and I’m very pleased with it.”
Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. We have sold the Fruit Tree Sleeves for many years and have not had any negative feedback regarding these. Please be assured quality control is of the utmost importance to us. If you could kindly send us an image of the damaged items, we will then forward this to the relevant department for their comments. We sincerely apologise for the inconvenience caused and look forward to hearing from you shortly.