Harrod Horticultural Reviews

4.64 Rating 7,523 Reviews
93% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Categories:
Gardening
Home & Garden

Are you a business owner?
See Business Solutions
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I've always received items I've ordered very quickly and they've been exactly as described and overall excellent quality. Prices are slightly higher than elsewhere, but the service is very good and delivery quick and reliable, so it is well worth it. I will continue my custom with Harrod Horticultural, as they've proven to be reliable suppliers of many excellent products."
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Prompt delivery, website easy to use."
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Prompt service and no problems with erecting moon gate"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
"Excellent company - always deliver very promptly and very easy to order by phone or on web site - helpful staff too -"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I bought a 2x8 foot flower bed to go along the garage wall, the lining, the hoops and the PVC cover. The latest two have not been installed yet so I can’t give an opinion on them. The flower bed was relatively easy to put together, and the lining only needed to be laid inside. The wood had green mouldy spots on it but I have fixed that by giving it a quick brush with outdoor wood polish which gave it a lovely look. Overall a very good product for my veggies garden. The only criticism I could give is that it would be great if customers could be made aware of when the delivery happens as not knowing that, it was stack up in the front yard as I was out. Since I had only given birth few months before, if I was home I would have asked to have the wood taken in the back garden as I couldn’t lift anything"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"got what I ordered."
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I ordered the wall trellis. Very impressed with the finish and quality to the extent that i looked around the outside of our (Georgian) house to see if i could utilise another to help bring them together as a theme. Quick and efficient delivery. Very happy to recommend."
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Delivered good products on time"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Pond surround frame and netting were as described, very robust and look good, fit as expected, delivery was on time. All good"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Product was as described and arrived promptly"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good plants prompt delivery"
Helpful Report
Posted 3 weeks ago
"I received a letter through the post informing me that the item that I had ordered was no longer available - even though it was on your website and it didn’t flag up when I continued to check out. In the letter no alternative was suggested, I was going to ring your customer services team but decided that I didn’t want to spend my money with you. I have been proved right as you didn’t even realise that I didn’t receive anything to be satisfied with."
Helpful Report
Posted 3 weeks ago
Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Wherever possible we do offer alternatives to discontinued products. Regrettably the item you had ordered did not have a suitable alternative. Please accept our apologies for any inconvenience caused.
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"company always very good with the delivery, helpful staff at the end of the phone or p/c, I did have a question and it was answered very quickly,"
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"When we rang for information your staff were very knowledgeable and helpful. They clearly wanted to meet our requirements and expectations. Thank you."
Helpful Report
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"THE NETTING AND CAGES WERE EXACTLY AS I EXPECTED THEM TO BE = VERY GOOD."
Helpful Report
Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good service, helpful and quick replacement on one faulty item."
Helpful Report
Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Looking at the tray and matting it should be just right for me."
Helpful Report
Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good value, a very handy well built tool."
Helpful Report
Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"your level of service from Jackie Keen was good delivered as promised and i can't wait to plant the Wisteria and Jasmine with climbing roses in the spring."
Helpful Report
Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very responsive to a missed part, by return post,with updates given The garden arch is very sturdy and well designed with ease of erecting."
Helpful Report
Posted 4 weeks ago
Harrod Horticultural is rated 4.64 based on 7,523 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support