Harrod Horticultural Reviews

4.64 Rating 7,820 Reviews
93% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

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Gardening
Home & Garden

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How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The frame has been poorly designed eg the top right quadrant is merely a repeat of the left quadrant. Customer care was non existent and offered no refund for a bad design"
Posted 3 weeks ago
Thank you for your recent order and review.
We are very disappointed to learn that the Harrod Wall Trellis Frame on your order did not meet your expectations.
As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be under performing.
We understand that a member of our Customer Service Team has now been in contact with you.
Thank you once again.
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good website, ordering and delivery in good time."
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Prompt service."
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Great service and products 😊"
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Always a prompt and efficient service from Harrod Horticultural, and always good quality items. Quality is almost always worth the investment."
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"We have recently ordered a Popodome which we now have planted up with seeds. It also has its own water and electric supply. So far it is working very well."
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Service was excellent and the short video was very useful. We really are pleased with our purchase. It looks just right in the garden"
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"i needed to renovate my 11 year-old fruit cage. Harrod Horticultural immediately found all my original details from 2008 on their system and gave prompt, clear advice on replacement of the very small number of uprights that had corroded, as well as on making the structure, with new netting, more impenetrable for marauding blackbirds. The quality of their manufacture is very high and I rate their customer service equally highly!"
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very fast delivery, well packed and fantastic quality"
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
"I ordered a rusted steel obelisk. It arrived in excellent condition, fully wrapped, together with fixing ground pins. Delivery was within a couple of days. Great service."
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Easy to order and very quick delivery."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The pond cover was a lot easier to make than I expected, it will stop the Seagulls from stealing my goldfish and looks a lot better than the temporary one that it has replaced. Delivery was fast as well."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Delivered products efficiently without loads of plastic packaging. Product sturdy and as pictured"
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Quick delivery and excellent product"
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I received the goods promptly and they arrived in good order I'm sure they will do the job this growing season thanks"
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"My order arrived before expected and was very good quality."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Excellent service and good quality products"
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"We brought a large veg cage for over our raised veg bed, it fitted great and was easy to install."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good quality BUT lacks the stability provided by an additional stabilisation 'arm' that most other designs incorporate."
Posted 1 month ago
Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.
Posted 1 month ago
Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"A good product that was easily assembled and did what was intended."
Posted 1 month ago
Harrod Horticultural is rated 4.64 based on 7,820 reviews

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