Harrod Horticultural Reviews

4.63 Rating 8,747 Reviews
92% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

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Gardening
Home & Garden

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How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you recommend us to a friend? yes
"We ordered another raised bed, to match four we had bought previously. They are well made and look good, and should last. The products are very good; the reason we’ve only given it 3 stars is because the courier ignored the instruction made on the order page to leave the large expensive delivery in a safe place, but instead he left it propped up on the front door, in full view of everyone passing. This advertised to everyone that we were out and risked theft. When we complained to Harrod Horticultural, they advised us to request a different courier when we ordered again!!!"
Helpful Report
Posted 4 weeks ago
Thank you for your order and review. Please accept our sincere apologies for the problems you encountered with the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods are out of our warehouse. We will be passing your comments to our carriers' Account Manager, as we do with all delivery service feedback we receive. Please accept our apologies once again for any inconvenience.
Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very quick and efficient"
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Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Prompt and courteous service."
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Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"the customer service team are excellent and very helpful."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
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How would you describe the quality of the goods you have received?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"It all went very fast and easy. And the watering can is very good, I am very happy with it."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Goods delivered on time - well packaged and in good condition. Very pleased with my purchase of bubble wrap insulation and I would definitely buy this from Harrod again."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
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How would you describe the quality of the goods you have received?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very good product, Easy to assemble."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very happy with service and also how the problem with the delivery was handled quickly"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Y stakes delivered very quickly"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
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How would you describe the quality of the goods you have received?
Would you buy from us again? yes
"Speedy delivery"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Great, quick service. Product quality excellent."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I've used Harrod Y-Stakes for years having started with a pack of 5 each of the 3 sizes and continued to increase my stock as required with more plants; they are strong, flexible, easy to use and last for years - my plants could not be without them!"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Your staff were very helpful in accommodating me as the goods weren’t in stock till I was on holiday and they are greed to hold them and deliver when I returned. Five star service"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
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How would you describe the quality of the goods you have received?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Sorry but the fruit cage has'nt yet been erected. Please ask again in a month's time. Kind regards; Barry Godden."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Excellent service from the web site all the way through. The quality is super and delivery spot on, I would recommend Harrod Horticulture to anyone and will use them again."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Great product that was bought, and delivered, as a gift. Well received, and the “pop up” dome protects the veg from birds and squirrels"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Super efficient company with fast delivery, definately buy with confidence from here"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
"I ordered a raised bed kit to fit into a specific space and found the measurements on the website were not corrct so it did not fit in the space allotted. Very annoying!"
Helpful Report
Posted 1 month ago
Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. The measurements we give for our Superior Timber Raised Beds relate to the planks used to make the kits. The posts to the Timber Raised Beds do add to the overall external measurements. We have now asked for the exact external measurement to be added to our website and we would like to thank you for bringing this to attention. Please accept our apologies for any inconvenience caused.
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The Growhouse and the Allotment Raised Beds were promptly delivered, extremely well packed and had user friendly instructions included - brilliant service and high quality products. Many thanks"
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
"Products ordered and they arrived"
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Posted 1 month ago
Harrod Horticultural is rated 4.63 based on 8,747 reviews