Harrod Horticultural Reviews

4.6 Rating 11,005 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,005 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good products”

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Posted 2 years ago

“Great product though there was some confusion over the ordering process.”

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Posted 2 years ago

“very pleased with my wooden veg plot. Relatively easy to erect, albeit with my son's help and a powered screwdriver is essential, as you fairly point out.”

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Posted 2 years ago

“Great product looks great in the garden. Service very efficient and prompt. Sadly there were quite a few paint chips on the metal work which we have mostly managed to hide by carefully strategically placing the planters.”

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Posted 2 years ago

“Good qyality products. Good web site. Prompt service.”

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Posted 2 years ago

“Garden Arch was initially delivered without the assembly bolts. When advised, HH quickly despatched replacements. Arch was reasonably easy to erect, even on a sloping site, but required good precision (position, verticality and depth) wlth hammer-in foundation tubes. Driving tool fell apart almost immediately but plate was still usable. Final installation is very satisfactory.”

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Posted 2 years ago

“The product is excellent, the delivery time was around a month after I placed the order, when the website said there were 5 available on the day I ordered and delivery would be 5-10 days, so that was disappointing. The nearer I got to delivery, the better the customer service became, but I made the first contact with the company when the order was past its delivery date of 10 days.”

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Posted 2 years ago

“I have not yet erected my fruit cage, as will not be needed until Spring. However, the parts were delivered quite promptly.”

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Posted 2 years ago

“Efficient courier delivery and all parts received following follow up required for 3rd parcel.”

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Posted 2 years ago

“Items took a while to arrive. They were carefully chosen as they were more expensive than others online but they are very sturdy and good quality- I would definitely recommend them 👍🏻”

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Posted 2 years ago

“Well planned website, easy to negotiate when looking at options. Good service from ordering through to delivery. Excellent quality products - nets and supports which are flexible in their use.”

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Posted 2 years ago

“Service was excellent as usual. I ordered the 60cm plant supports as I couldn't get the Y stakes I usually use. The new ones are interesting as I found I had to "screw" them into the ground around my now mature plants. They seem to work well at holding them up. Fortunately, the recent rain has helped get them into the ground and work more effectively.”

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Posted 2 years ago

“Prompt delivery, packaging could be better”

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Posted 2 years ago

“Very quick delivery service , very good service as usual”

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Posted 2 years ago

“Good product range, but not very responsive to emails. Also, the packaging could consider the enviroment more - I received eco friendly wood treatment smothered in bubble wrap, which seemed a little ironic.”

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Posted 2 years ago

“One of the parcels was not initially delivered with the multiple order. Even though it was on the delivery note. After making repeated telephone complaints the missing item was delivered. The whole order was completed. Thus customer services responded when issue was elevated.”

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Posted 2 years ago

“Quick delivery and products as expected good structures for supporting Clematis and roses. I do wonder if all the packaging is required or a greener alternative could be used instead?”

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Posted 2 years ago

“Too soon to tell you. It is working and it is relatively easy to remove debris.”

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Posted 2 years ago

“The spiral plant supports are perfect for my tall rudbeckias and echinaceae, but when I placed the order there was a delay in supply. It would have been useful to know this at the time so I would not have been left wondering whether I would ever receive the product.”

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Posted 2 years ago

“The item I received was top quality, garden fleece, it was out of stock when I ordered but was despatched as soon as it was back in stock.”

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,005 reviews