Harrod Horticultural Reviews

4.6 Rating 11,008 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,008 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

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“Whilst all did not go smoothly with my order, through no fault of Harrods, they were amazingly helpful, polite and sorted everything out for me. I would definitely use them again.”

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Posted 3 months ago

Thank you for your kind review it is appreciated and pleased that we managed to sort out the issues for you.

Posted 3 months ago

“I ordered this product to replace some very old and battered bell cloches to protect some succulents over winter. I also ordered the extensions which I have used to give some protection from frost for a tender herbacious plant and also a potted winter jasmine, so a great alternative use. The cloches are substantial and I think will have a longer life than my old cloches”

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Posted 3 months ago

Thank you for your kind review and really pleased you are happy with the cloches.

Posted 3 months ago

“A very sturdy and well-made tool for digging up weeds - very pleased customer!”

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Posted 3 months ago

Thank you for your kind review and pleased you are happy with the tool.

Posted 3 months ago

“Information about delivery good. I might have bought from a different company had I realised there were no fixing materials included and the design means that you cannot easily erect the arches without v expensive add ons”

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Posted 3 months ago

Dear Mrs. Kelly, Thank you for your review and apologies for the issues you have had with fixing the arches in place. The arch plates can be concreted in place or there are ground anchors which are available separately. Apologies that this was not made clear at the point of purchase - we will review all the information on the website to make the fixing options clearer. If there is any more we can do to help, please do not hesitate to contact our customer services team on 0333 400 6400. Apologies again for any inconvenience caused. Kind regards, HH Team

Posted 3 months ago

“Prompt and efficient service, and product of the highest quality. And at a sensible price.”

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Posted 3 months ago

Thank you for your kind review and pleased you are happy with your order.

Posted 3 months ago

“Item arrived okay by courier but we have not assembled the item yet as it is not needed until the summer when it will cover strawberry plants so cannot give any more information at present.”

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Posted 3 months ago

Thank you for your kind review - would love to see a picture of the cage in the summer!

Posted 3 months ago

“A great service, with a well-priced, quality product being delivered swiftly and safely.”

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Posted 3 months ago

Thank you for your kind review it really is appreciated.

Posted 3 months ago

“Excellent speedy service, as usual goods ordered were of a high standard.”

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Posted 3 months ago

Thank you for your kind review.

Posted 3 months ago

“Good quality fleece conveniently rolled instead of being folded. Fast delivery.”

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Posted 3 months ago

Thank you for your kind review and pleased you are happy with the fleece.

Posted 3 months ago

“From the time I placed the order , to the speedy delivery, the service was brilliant. So pleased with the rack for our boot room.”

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Posted 3 months ago

Thank you for your kind review and thanks for the picture, the rack looks great!

Posted 3 months ago

“20mm Horticultural bubble wraps for greenhouse.”

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Posted 3 months ago

Thank you for your kind review.

Posted 3 months ago

“Good selection of products with an easy ordering system. There has been plenty of follow up since the order, including advice on looking after my plants. I had a few questions answered quickly, very happy with Harrod Horticultural.”