Harrod Horticultural Reviews

4.63 Rating 8,554 Reviews
92% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

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Gardening
Home & Garden

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
5
Carolina Butler
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"The order arrived very well packed and very quickly after placing the order. The raised bed was very easy to assemble and install; the quality is superb and it transformed my front garden."
Posted 4 days ago
4
Mr J David Harris
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Product very good, delivery prompt, price high!"
Posted 1 week ago
5
Mr Ashley Watkins
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"If you are looking for a quality Arch for your garden that is superbly made and simple to assemble, then look no further than Harrod Horticulture. I ordered the ARC-408 Ellipse Arch 2.5mW x 2.23mH x 60cmD Below Ground and the ARC-021 Hole Former which made the job even easier. Yes, there are cheaper arches available from other suppliers but the quality of build and the transformation in the garden would be difficult to beat. I will only be buying my garden supplies from Harrod Horticulture in the future."
Posted 1 week ago
5
Mrs Rita Westley
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Excellent quality products coupled with superb service - what’s not to like and appreciate."
Posted 1 week ago
5
Mrs J Whiteley
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Excellent service. Kept me up to date on how my order progressed."
Posted 3 weeks ago
5
Mr Tony Meadows
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Great products,easy to install...looks great"
Posted 3 weeks ago
5
Stephen Mathews
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Excellent product, well made and certainly designed to be long lasting (not the flimsy things one sees in garden centres). We needed an unusual configuration of trellis so we could use it to also exclude our terriers from a part of the garden. Harrod sorted out for us the right parts and delivered them smartly. The overall result is excellent. We also have other Harrod products and I must say that all the products seem very well made and robust."
Posted 3 weeks ago
5
Dr GRAHAM EDLIN
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"The fruit cage frame was easy to assemble ,the clips made it easy to attach the netting and it keeps the pigeons off the cherries"
Posted 3 weeks ago
5
Ann Finch
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Would you recommend us to a friend? yes
"The staff that I dealt with at Harrod Horticultural were friendly, helpful and well-informed. The small problems that cropped up during the design and fabrication of of my bespoke pergola were dealt with quickly and generously. Most important of all, the finished structure has taken my, already pretty, garden to new heights. It is fair to say that everyone that has seen it in situ and planted up has been overwhelmed at the sight. I am very grateful to the company for an unrivalled product."
Posted 3 weeks ago
5
Mrs Christine Davies
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very pleased with purchase very helpful staff on telephone. The plant supports I purchased I was so pleased with I ordered another 6. These are the perfect answer to flopping boarders"
Posted 3 weeks ago
3
Mr Martin Roebuck
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Would you buy from us again? no
Would you recommend us to a friend? no
"Delivery service is good but goods are not necessarily as described on the website. I ordered some new raised bed liners but it seems they are no longer the quality material they previously were, instead they are neatly stitched plastic landscaping type fabric! Very lightweight and not what is shown on the website. I had one of the original type left and I have shown the difference in the photo. The liners I bought were 2.4m x 1.2m 3-4 tier. I tried to leave this review on Harrod website but they chose not to publish it and have not changed the pictures they are using to sell these. When the items were delivered they came in a strong paper sack instead of the plastic ones Harrod normally used, I thought they were trying to be eco friendly until I realised that the product inside is now plastic. Priceless!!"
Posted 1 month ago
Thank you for your order and review. We are very disappointed to learn that the Raised Bed Liners you ordered did not meet your expectations.
We can confirm that the Raised Bed Liners you have received are manufactured in house and carry the same guarantee as our original style. They work in the same way by protecting your wooden raised beds and help to regulate drainage and retain water.

Regrettably, we currently do not have stock of the original style of Raised Bed Liners for the size of bed you require. However, you are welcome to return your Raised Bed Liners to us for a refund if you wish. Please kindly contact Customer Services on 0333 400 6400 or email customerservices@harrod.uk.com
Thank you again and we look forward to hearing from you soon.
Posted 4 weeks ago
5
Verified Buyer
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Arrived on time I like it only our tree is too tall for it"
Posted 1 month ago
5
Revd John Wall
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Really like the raised bed- sturdy & well made. Also bought the capping which is a bit heavy looking for my small bed so just use the caps for the posts. Looks good & I'm v pleased!"
Posted 1 month ago
5
Verified Buyer
How do you rate the speed of our service from placing your order to delivery?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"1st class service every time"
Posted 1 month ago
4
Mrs Val Forster
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Although there was a slight delay in delivery I was kept informed. The goods were of excellent quality and very well packaged. Assembly was straightforward with good instructions and plenty of fixings. Very soon we had a very nice raised bed with liner ready for planting. I will definitely order from Harrodsburg again."
Posted 1 month ago
5
Dr William Fishwick
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"The fruit cage I purchased was excellent and of high quality. My only complaint would be instructions could have been a little more detailed, but I think a lot of it is straightforward once you put the cage together. Mine was very large so took time. When I needed help customer service helped. Allen keys as part of the strengtheners would have been helpful."
Posted 1 month ago
4
Mrs Hira Paul
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Happy healthy plants and GOOD customer service. I will definitely buy from them again 🌱"
Posted 1 month ago
5
Verified Buyer
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I am very happy with the service I received from Harris Horticultural. I ordered the ‘shepherds crooks’ to hang bird feeders from and they are excellent. They are very sturdy metal construction, made of one solid piece (as opposed to the sectional versions other companies sell) which means they’re much more stable in use. The height also is great - much taller than most others which is better for the birds. I highly recommend them!"
Posted 1 month ago
5
David Smith
How do you rate the speed of our service from placing your order to delivery?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"I Have dealt with Harrod Horticultural several times over the years, they have always provide a fast and efficient service with excellent products to match. Totally professional and trustworthy company with many products to serve all your gardening needs."
Posted 1 month ago
5
Mr Stephen Ellis
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Purchased a 245 litre Cascata Water Butt very pleased with the product. Easy to set up and looks very authentic can't believe its plastic. Had a few compliments from visitors and requests for supplier details."
Posted 1 month ago
5
Isabel Jones
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Would you buy from us again? yes
"We absolutely love this product looks so smart in our wall perfect size as well for the small space we had great price love 💕 it"
Posted 1 month ago
4
Mr Phil Ferguson
How do you rate the speed of our service from placing your order to delivery?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"I have three, 3 tier metal raised planters. They look really good, they look contemporary and exactly what I wanted. The only complaint is over inadequate packaging as on each planter I have at least one damaged panel that I have strategically placed away from view. A simple wooden frame would do the trick, the cardboard wasn't enough. However, I am so pleased with the impact the raised planters make."
Posted 2 months ago
Thank you for your recent order and subsequent review regarding this.

We are very sorry to hear that the Metal Raised Beds you have received were damaged in transit by our carriers. We understand that the beds have now been assembled and you have managed to hide the damaged plank. As we are always trying to improve our service to our customers we have passed your comments regarding packaging of the Metal Raised Beds onto the relevant department for their perusal.We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team.
Posted 2 months ago
5
Verified Buyer
How do you rate the speed of our service from placing your order to delivery?
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How would you describe the quality of the goods you have received?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"The bean frames are sturdy and easy to assemble and are perfect for sweet peas!"
Posted 2 months ago
5
Dr Shuna Marr
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"The archway is really good quality and we bought it to support a rowan tree that we are training over it. Delighted with how good it looks and how easy it was to assemble and erect."
Posted 2 months ago
5
John Rosie
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Always quick and efficient service, matched by quality products."
Posted 2 months ago
4
Verified Buyer
How do you rate the speed of our service from placing your order to delivery?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Fast, efficient, Reliable"
Posted 2 months ago
5
Mr Paul Ellender
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"All was good"
Posted 2 months ago
5
Mr Peter Mathews
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"Perfect for our requirements."
Posted 2 months ago
5
Mrs Heather Powell
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"They had the product I needed in the size required, ordered and received the items promptly and well packed. Brilliant service and will certainly use again."
Posted 2 months ago
5
Miss Donna Millard
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"they were very easy to talk to on the phone and ordering was extremely easy. The chicken run box steel is well made and bought the matching ground spikes to go with it. very pleased with the product."
Posted 2 months ago
Harrod Horticultural is rated 4.63 based on 8,554 reviews

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