Harrod Horticultural Reviews

4.6 Rating 11,247 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,247 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have quality products which well illustrated on your web site. Ordering was easy and my goods arrived, very well packed and with no delay.”

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Posted 6 years ago

“Fast service, sensibly wrapped and items exactly as required.”

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Posted 6 years ago

“I received a call to double check the message I wanted engraved and the trowel arrived very quickly after. Fast and efficient. Will definitely use again.”

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Posted 6 years ago

“Great products made in the UK. Easy to use website & prompt delivery. Our raised beds and arch look very good in our newly landscaped garden.”

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Posted 6 years ago

“I have been using Ecowood treating all the wood I’ve recently used in the garden for beds and benches. It’s easy to mix and ends of wood can be soaked in it easily while I painted it on to other areas. Can’t tell you how well the wood will last but am confident it’s all now well protected from rot.”

Harrod Horticultural 5 star review on 16th March 2019

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Posted 6 years ago

“Delivery was quick The website easy to use”

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Posted 6 years ago

“I spoke to a female member of staff who looked up my original order to advise me as to what items I needed. It arrived quickly and I installed the new items for my pond quickly and easily.”

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Posted 6 years ago

“Very pleased with the quick delivery and the quality of my second fruit cage from Harrod Horticultural.”

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Posted 6 years ago

“The web site was clear, the arch arrived well packed and on time. It was easy to assemble and the instructions easy to follow. Very pleased with the result.”

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Posted 6 years ago

“It was so easy to order and the delivery service was excellent. Came the day after I ordered it, can't get much better than that. The cage I ordered was also of a very good quality. Well done Harrod Horticulture.”

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Posted 6 years ago

“Item arrived on time, very happy with service and goods as always....( so far, at least)”

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Posted 6 years ago

“Happy with delivery and purchase good all round”

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Posted 6 years ago

“The heavy duty fruit cage is of good quality and the steel bars are very robust. The instructions are not particularly clear, not helped by some parts having multiple identification numbers (very confusing). The push-connectors are not ideal since some pull-apart even when the frame is built. The use of additional braces helps this, but since these are very expensive, to add to each joint would be exorbitant”

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Posted 6 years ago

“Great website easy to order and quick delivery, can not fault them.”

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Posted 6 years ago

“Very happy with my first order of horticultural fleece. Quick delivery, thank you!”

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Posted 6 years ago

“Very happy with Harrod Horticultural, had what I wanted product was easy to find within the web site ordering process was easy, delivery was prompt and the item was well packaged. Overall experience was favourable and I would be happy to use the company again.”

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Posted 6 years ago

“Excellent service. Product as advertised.”

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Posted 6 years ago

“Smooth efficient service”

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Posted 6 years ago

“Good service - item arrived on time and well packed.”

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Posted 6 years ago

“We had a problem with mis-delivery of a package and Harrod Horticultural were both gracious and speedy in resolving the problem, which was entirely the fault of the courier. I will definitely order from them again.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,247 reviews