We are accustomed nowadays to receiving internet purchases quickly, in many cases next day. I ordered a raised bed (1/4 22)which never arrived when I expected it to and when I queried this I was told that it was "in the warehouse being picked". Why it should take five days to be taken off a shelf in the warehouse I don't know. It arrived on or about the 20th. On assembly, it seemed quite a good product but after a few days the planks shrunk leaving at least 5mm gap between all the planks. I had to line it with plastic sheeting to keep the soil in. Overall a poor product. The raised beds I made myself some years ago are still sound. I have contacted customer services but have had nothing back since an acknowledgement eight days ago.