On 24th April I ordered an additional vegetable cage to go with the 2 you supplied us 3 years ago. It was delivered promptly - the packing tube was severely damaged but luckily the contents survived. Having first telephoned, but finding you reluctant to accept a phone order, I had ordered online - simple enough. But the reason for phoning was that I also wanted a quote for a bespoke net to fit a cage over one of 4 raised beds you had supplied us with 10 years ago (still doing the job despite needing a few repairs to rotted corner posts and base planks). The dimensions were noted, and I was advised I would receive a quote in due course - not necessarily “by return”, but within the 30 days eligibility for free delivery. Disappointingly, I never heard anything further, so gave up.