Delivery service is good but goods are not necessarily as described on the website. I ordered some new raised bed liners but it seems they are no longer the quality material they previously were, instead they are neatly stitched plastic landscaping type fabric! Very lightweight and not what is shown on the website. I had one of the original type left and I have shown the difference in the photo. The liners I bought were 2.4m x 1.2m 3-4 tier. I tried to leave this review on Harrod website but they chose not to publish it and have not changed the pictures they are using to sell these. When the items were delivered they came in a strong paper sack instead of the plastic ones Harrod normally used, I thought they were trying to be eco friendly until I realised that the product inside is now plastic. Priceless!!