Miss VINCENZA DERAMO
Where do I start? i ordered some insect mesh over a bank holiday weekend. It appeared to be in stock . The Monday of the bank holiday I received an e-mail saying not only out of stock but it would be two months before it came back into stock. I promptly cancelled the order both by e-mail and left a message on answer phone I never received a confirmation of either of these messages having been read. I'm not just annoyed it appeared to be in stock but nearly £30 was taken out off my account for seven days. The amount should have been pending until posted out then I wouldn't have had to wait a week for it to be paid back in. Not only that the following day after cancelling the order I received another e-mail saying the order would be fulfilled and posted out to me within a couple of weeks AFTER I HAD CANCELLED THE ORDER. I then had to waste time phoning again to double check they had cancelled the order as I had gone elsewhere. Let me see how do I review a product that I never received, my money was retained for 7 days and then still tried to send out the order. Shocking company to deal with, and I will never order from them again.
4 years ago
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