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Harrod Horticultural Reviews

4.6 Rating 11,145 Reviews
93 %
of reviewers recommend Harrod Horticultural
4.6
Based on 11,145 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Excellent products and service
Helpful Report
Posted 2 days ago
As usual excellent service, prompt delivery of high quality good value products. Any pre or after sales queries are dealt with helpfully.
Helpful Report
Posted 1 week ago
Once again, Harrod have delivered promptly and without missing parts. The raspberry supports are very well made and will hopefully last many years. The first ones we bought certainly have!
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Posted 2 weeks ago
Thank you for your kind review and so pleased to hear you are happy with the raspberry supports, hoping you get some great harvests this year!
Posted 1 week ago
Responses from Customer Service were quick and professional. Happy with the returns process. A little taken aback by the cost of the return.
Helpful Report
Posted 2 weeks ago
Thank you for your positive review, sorry to hear you returned your purchase, but glad the process was straightforward for you.
Posted 1 week ago
Easy to order, well packaged and quick delivery
Helpful Report
Posted 2 weeks ago
Thank you for your kind review and pleased to hear you are happy with your purchase.
Posted 1 week ago
It was easy to find what I wanted, the catalogue is excellent. I was advised when the item would arrive and I was very pleased with my new raised bed.
Helpful Report
Posted 2 weeks ago
Thank you for your kind review, it really is appreciated and pleased to hear you are happy with your raised bed.
Posted 1 week ago
Very prompt delivery,good communication regarding despatch and decent price of goods which were in stock.
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Posted 2 weeks ago
Thank you for your kind review, it really is appreciated.
Posted 1 week ago
I wanted some good fixings for a fruit cage for a customer, those from Harrod Horticultural were excellent. Strong enough to work with single handedly, easily mounted and dismounted as necessary, and a good range offering joint I needed. Thank you, I wasted money on other fixings that proved totally impractical.
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Posted 2 weeks ago
Thank you for your positive review and pleased that we were able to help you with the fruit cage fixings you were looking for.
Posted 1 week ago
Speedy delivery and products were good quality
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Posted 3 weeks ago
Thank you for your positive review and good to hear you were pleased with the service and the products.
Posted 1 week ago
The insulation arrived far quicker than I had expected,
Helpful Report
Posted 3 weeks ago
Thank you for your kind review and pleased to hear you were happy with the speed of delivery.
Posted 1 week ago
Excellent company I have used them before and have always been satisfied with their service. I would definitely use them again.
Helpful Report
Posted 4 weeks ago
Thank you for your kind review, it really is appreciated.
Posted 1 week ago
Excellent throughout. Brilliant product ( liners for planters), easy to use, very strong and exactly right for the purpose. Wonderful company , the items arrived promptly and safely.
Helpful Report
Posted 1 month ago
Thank you for your kind review, great to hear that you are pleased with the planter liners, happy gardening!
Posted 1 week ago
Good product for fair price delivered as promised.
Helpful Report
Posted 1 month ago
I raise an order for an espalier frame and additional braces on 30/11/24 but the frame was delivered on 4/11/24 without the braces. Between 11th of November and 9th December I was sent 4 separate emails advising that there was a delay and a new expected delivery date. The braces were finally delivered on 19/12/24. I am happy with the products but very dissatisfied with the service as it has delayed my garden project. There has been no real apology from Harrod Horticulture and no offer of compensation for what has been a significant delay.
Helpful Report
Posted 1 month ago
Very good service as manufacture of the Wisteria Umbrella support was delayed, so they kept me informed throughout.
Helpful Report
Posted 1 month ago
Harrod Horticultural is my go-to site for garden equipment. There's a wide range of tools and kit, of excellent quality, reasonably priced and delivery is prompt. I have always been completely satisfied with my purchases.
Helpful Report
Posted 1 month ago
Steel Grand Pyramid Obelisk - Well made product and reasonably easy to put together. You just need to make sure you fix the first ring (it's a square really!) at the correct angle so it all stays squarely aligned as you add the rest.
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Posted 1 month ago
Very good service prompt delivery
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Posted 1 month ago
Great service
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Posted 2 months ago
Since you could not supply what you had advertised (with 3 changed dates for delivery) your records should show that I cancelled the order. How can you suggest in your latest email that you jope that I am happy with the goods (not) supplied? Someone needs to shake things up at your end.
Helpful Report
Posted 2 months ago
Dear Mr. Mayne, Sincere apologies for the delay in the delivery and the delivery date changes which resulted in you cancelling your order. Sorry that you received a request for a review email, this would have been automatically scheduled after you placed the order and this unfortunately didn't get cancelled before it was sent on this occasion. Apologies again for the inconvenience caused and we will review our procedures to look at preventing this happening in the future.
Posted 2 months ago
Harrod Horticultural is rated 4.6 based on 11,145 reviews