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Harrod Horticultural Reviews

4.6 Rating 11,008 Reviews
93 %
of reviewers recommend Harrod Horticultural
Company Reviews Metrics Info
4.6
Based on 11,008 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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5
Verified Buyer
Anonymous
Verified Buyer
“Easy purchase of a great item”
Harrod Horticultural 5 star review on 16th April 2024
Helpful Report
Posted 1 week ago
Thank you so much for your kind review, the moon gate arch is looking fantastic, thanks for sharing the photo!
Posted 1 week ago
5
Ms Carolyn Wilson
Ms Carolyn Wilson
Verified Buyer
“I was very impressed with all stages of this order. Easy to order, excellent customer service, flexible approach to supporting my needs, fast delivery and quality product with good instructions. Happy to recommend.”
Harrod Horticultural 5 star review on 22nd February 2024
Helpful Report
Posted 2 months ago
Thank you for your kind review it really is appreciated and thanks for sharing the photo it looks great should get some great harvests! Happy gardening.
Posted 2 months ago
5
Mrs Aida Rafols
Mrs Aida Rafols
Verified Buyer
“Very good service, they do respond to emails and rae willing to help with questions!”
Harrod Horticultural 5 star review on 18th February 2024 Harrod Horticultural 5 star review on 18th February 2024
Helpful Report
Posted 2 months ago
Thank you for your kind review and the picture looks great, love to see the products in situ.
Posted 1 month ago
5
Mrs Linda Smith
Mrs Linda Smith
Verified Buyer
“From the time I placed the order , to the speedy delivery, the service was brilliant. So pleased with the rack for our boot room.”
Harrod Horticultural 5 star review on 1st January 2024
Helpful Report
Posted 3 months ago
Thank you for your kind review and thanks for the picture, the rack looks great!
Posted 3 months ago
5
Mrs Patricia Webb
Mrs Patricia Webb
Verified Buyer
“Excellent product easy to assemble, my orchids are very happy”
Harrod Horticultural 5 star review on 30th November 2023
Helpful Report
Posted 4 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Prompt delivery of high quality items. I had to contact customer support over a small issue (that wasn't their fault) and they were fantastic. I would highly recommend this company.”
Harrod Horticultural 5 star review on 14th November 2023
Helpful Report
Posted 5 months ago
Thank you for your kind review and love the photo, looks like you've got a fantastic growing area!
Posted 5 months ago
5
Mr Colin Timms
Mr Colin Timms
Verified Buyer
“Two very cheerful and polite gentleman arrived with our table and 4 chairs and soon had it all put together. It now has pride of place on our patio. The quality and finish is first class. Having seen many examples of your products at Wisley I was confident it would be. It will give us much pleasure over the years, many thanks, Colin and Mandy”
Harrod Horticultural 5 star review on 9th November 2023
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Posted 5 months ago
Thank you for your kind review and so pleased you are happy with the furniture. Thank you for sharing the photo, looks a lovely setting.
Posted 5 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great product quite easy to attach excellent results so far will see how it performs in winter”
Harrod Horticultural 5 star review on 5th November 2023
Helpful Report
Posted 5 months ago
Thank you for your kind review and great to see a picture of it in place.
Posted 5 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Efficient. Product as described.”
Harrod Horticultural 5 star review on 22nd September 2023
Helpful Report
Posted 7 months ago
Thank you for your kind review, the bed looks great thanks for sharing the photo.
Posted 6 months ago
5
Mrs Frances Wilding
Mrs Frances Wilding
Verified Buyer
“We had very good service. They returned a call very quickly about a query I had. The product arrived on time and in tack. The instructions to put the moon gate together were very clear and I was able to construct most of it on my own. It is however at least a two man job to erect the Moongate. I am very pleased with both the look of it and the strength of it, definitely value for money.”
Harrod Horticultural 5 star review on 18th September 2023
Helpful Report
Posted 7 months ago
Thank you so much for your kind review and sharing the lovely picture of the moon gate arch, your garden looks stunning!
Posted 6 months ago
5
Mrs Kate Rissbrook
Mrs Kate Rissbrook
Verified Buyer
“Excellent service...... My order was acknowledged promptly and was delivered promptly and in good order! The Popadome was easily assembled by one old lady (me!) and has very successfully kept my blueberries safe from harm. I love it.”
Harrod Horticultural 5 star review on 18th September 2023
Helpful Report
Posted 7 months ago
Thank you for your kind review and pleased you are happy with the Popadome.
Posted 6 months ago
5
Rosemarie Fletcher
Rosemarie Fletcher
Unverified Reviewer
“Bought fine mesh works brilliant keeping pest out”
Harrod Horticultural 5 star review on 14th January 2023 Harrod Horticultural 5 star review on 14th January 2023
Helpful Report
Posted 1 year ago
5
Brian R.
Brian R.
Verified Reviewer
“Such a wonderful company to deal with, any queries or questions are dealt with very efficiently and in a polite and joyful manner. The ladies in the phone room are an absolute delight to speak too.”
Harrod Horticultural 5 star review on 2nd December 2022
Helpful Report
Posted 1 year ago
5
Peter Walls
Peter Walls
Verified Buyer
“Absolutely delighted with our six seater Southwold dining table. It’s exactly what we were looking for and has that wonderful combination of British style and lifelong durability.”
Harrod Horticultural 5 star review on 22nd September 2022
Helpful Report
Posted 1 year ago
5
Mr John Armstrong
Mr John Armstrong
Verified Buyer
“Bought netting and mesh for my fruit cage. Delivered promptly. When erected, the net has some manufacturing flaws. When pointed out to Harrod’s they dealt with the issue promptly and efficiently. Thank you!”
Harrod Horticultural 5 star review on 27th June 2022
Helpful Report
Posted 1 year ago
5
Mr Peter Threadgold
Mr Peter Threadgold
Verified Buyer
“Very informative customer service team, told us where we could view the furniture we wanted to see, even gave us an alternative near to where we staying for a weekend away. Once ordered we were advised of the lead time, 4 weeks, which was better than we had anticipated. In due course we were informed of the delivery date and contacted by the freight company to make arrangements. The furniture was delivered on a pallet, very well packed and protected. The driver was very helpful and delivered to a point where we could unpack before moving into their final position.”
Harrod Horticultural 5 star review on 27th June 2022
Helpful Report
Posted 1 year ago
5
Mr David Carter
Mr David Carter
Verified Buyer
“Excellent service - quick and efficient. Dome fitted perfectly over my raised bed and so far, crossed fingers, I've had little or no damage from snails and slugs. My tomatoes are loving the conditions created under the dome and I couldn't be happier. I've recommended them to a number of keen gardening friends.”
Harrod Horticultural 5 star review on 19th June 2022
Helpful Report
Posted 1 year ago
5
Mrs A Miles Owen
Mrs A Miles Owen
Verified Buyer
“Your service is as always, excellent”
Harrod Horticultural 5 star review on 19th June 2022
Helpful Report
Posted 1 year ago
5
Mrs Pam Rainey
Mrs Pam Rainey
Verified Buyer
“The goods were as described in the catalogue and arrived quickly in excellent condition. The netting tent is currently keeping my strawberries very safe from birds and other creatures that like to eat them before me! Thank you 😊”
Harrod Horticultural 5 star review on 18th June 2022
Helpful Report
Posted 1 year ago
5
Mr Richard Yeo
Mr Richard Yeo
Verified Buyer
“Great value and a responsive website.”
Harrod Horticultural 5 star review on 17th June 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“All one would hope for.”
Harrod Horticultural 5 star review on 11th June 2022
Helpful Report
Posted 1 year ago
5
Mrs VICTORIA HAMLETT
Mrs VICTORIA HAMLETT
Verified Buyer
“Great service, will definitely use again.”
Harrod Horticultural 5 star review on 10th June 2022
Helpful Report
Posted 1 year ago
5
Mrs Pauline Walker
Mrs Pauline Walker
Verified Buyer
“I have ordered three times from Harrod and have found the service excellent. They keep you informed if there is any delay and the items I have purchased have been excellent quality. Wouldn’t hesitate to use them again.”
Harrod Horticultural 5 star review on 10th June 2022
Helpful Report
Posted 1 year ago
5
Mrs Vicki Hilton
Mrs Vicki Hilton
Verified Buyer
“Great service and products!”
Harrod Horticultural 5 star review on 10th June 2022
Helpful Report
Posted 1 year ago
5
Mr Bruce Underwood
Mr Bruce Underwood
Verified Buyer
“We have had several products form Harrod horticultural. Always excellent service and quality. Our latest product was a6x 5 meter fruit cage. Very pleased. I would highly recommend there products.”
Harrod Horticultural 5 star review on 8th May 2022 Harrod Horticultural 5 star review on 8th May 2022 Harrod Horticultural 5 star review on 8th May 2022 Harrod Horticultural 5 star review on 8th May 2022
Helpful Report
Posted 1 year ago
5
Mrs Wendy Toogood
Mrs Wendy Toogood
Verified Buyer
“My order of Metal Raised Bed (Anthracite) 0.6m x 1.8m - 2 Tier was easy to make on line. I had to make a couple of calls after the delivery and they were answered very quickly.”
Harrod Horticultural 5 star review on 7th May 2022 Harrod Horticultural 5 star review on 7th May 2022
Helpful Report
Posted 1 year ago
5
Mr Andrew Gibson
Mr Andrew Gibson
Verified Buyer
“Wonderful wire arch - so good I bought 3 for my clematis and climbing roses!”
Harrod Horticultural 5 star review on 4th May 2022 Harrod Horticultural 5 star review on 4th May 2022
Helpful Report
Posted 1 year ago
4
Mr Roy McPherson
Mr Roy McPherson
Verified Buyer
“Order to delivery was good.”
Harrod Horticultural 4 star review on 1st May 2022
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Posted 1 year ago
5
Mr Nick Beer
Mr Nick Beer
Verified Buyer
“Excellent wall frame for climbing roses Easy installation, sturdy and good value for money”
Harrod Horticultural 5 star review on 30th April 2022
Helpful Report
Posted 1 year ago
3
Verified Buyer
Anonymous
Verified Buyer
“Trellis took SO long to put up. We don't consider ourselves bad at this sort of thing but the rods were bent and it jut takes such a long time. While they look nice, I think they probably aren't worth the high price tag.”
Harrod Horticultural 3 star review on 22nd April 2022
Helpful Report
Posted 2 years ago
Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. We understand that you have now assembled the product. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.
Posted 2 years ago
Harrod Horticultural is rated 4.6 based on 11,008 reviews
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