Harrod Horticultural Reviews

4.6 Rating 11,005 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,005 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

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“Excellent service good quality product”

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Posted 2 hours ago

“After I made a complete mess of my order I received a brilliant response from the company who sorted everything out. Great service.”

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Posted 1 day ago

“Excellent service arrived quicker than expected, great product in the size required which ment making the job easier.”

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Posted 2 days ago

“Excellent customer service from Amanda during each of my three recent purchases. As an ambassador for the company she inspires trust and confidence. The manger and accessories I purchased are of superior quality and the instructions provided were clear and helpful.”

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Posted 2 days ago

“Excellent service, prompt deliveries and excellent products. Been using frames, cloches, nets, etc for 8yrs and they are lasting well, looked after in winter, stored away when necessary.”

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Posted 2 days ago

“Easy purchase of a great item”

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Posted 3 days ago

Thank you so much for your kind review, the moon gate arch is looking fantastic, thanks for sharing the photo!

Posted 3 days ago

“Love my volcanic ash it will be well used the plant love it”

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Posted 4 days ago

Thank you for your kind review and so pleased you are happy with the volcanic ash, sure your plants will love it too!

Posted 3 days ago

“Items I ordered were quickly dispatched with a good courier. They were well packed and came with clear assembly instructions.”

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Posted 5 days ago

Thank you for your kind review, it is appreciated.

Posted 3 days ago

“Excellent service, speedy delivery, well packed goods.”

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Posted 1 week ago

Thank you for your kind review we really do appreciate your feedback.

Posted 3 days ago

“Good quality Slot & Lock veg cage, which was easy to build, with all the necessary screws, bolts and connectors provided. 4 days from order to delivery for a large bulky item. My only gripe is the poor on the day delivery tracking from DX, who seem to think an all day delivery slot is acceptable in the 21st century!”

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Posted 1 week ago

Thank you for your review and pleased you are happy with the product. Sorry to hear about the delivery issue you experienced with DX, we are constantly striving to provide our customers with the best service and your comments will be passed on.

Posted 3 days ago

“The service (purchase and return) has been very attentive and supportive.”

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Posted 1 week ago

Thank you for your kind review we really do appreciate your feedback.

Posted 3 days ago

“Easy to order”

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Posted 2 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 3 days ago

“I needed extra pins for a rose pillar. I couldn't find them on the Harrod website. So I telephoned and got a really helpful responses. The pins arrived within the week which seemed incredibly efficient. Would definitely order again.”

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Posted 2 weeks ago

“Ordering online was simple and plenty of time to review. Order arrived ahead of time and in perfect condition (very well wrapped). Instructions are well written. I purchased the hole maker and it certainly made things much easier. Ground arch sockets went in easily and ensured a perfect arch. The quality of the metal shines through. Overall excellent product and looks beautiful.”