The item itself is good quality, I'm pleased with it however I think it is overpriced. The instructions (2 sets) that come with the item as I had x2 for 2 trees were confusing. They are certainly not sufficient especially regards tightening the wire and how to thread through the gripples. Even after a phone call with the Harrod Horticultural team it was confusing and difficult. They said because they don't manufacture the gripples they don't include instructions which seems poor in terms of customer support. The online videos were some help. In summary | Good product, yet pricey, poor instructions and support sadly.