I have always had excellent service from Harrod Horticultural before, but my experience with a recent order was not good. Firstly the delivery was delayed, then only two of three parcels were delivered. When it all eventually arrived, there was an item missing and I discovered that wrongly sized corner connectors had been sent for the veg cage I had ordered. Customer services were initially very helpful and apologetic, but I was then sent only three correctly sized corners. When I queried this, I was told they didn't have any more in stock – why they bothered sending just three I'm not sure! The fourth corner did eventually arrive a few days later and the cage is now fine, but sadly I was left far from impressed with the service this time round.