I was not happy with the way in which my order was left in full view at the front of the house when I had especially asked not once but twice to ensure that my order was placed in a safe place. Had it not been for ur grass cutter they would have remained there for almost two weeks until returned from holiday. There was a delay in the delivery and the order was delivered whilst we were away. I did receive an email to say that Harrods had no control over where their carriers left the orders but when it even said on the packaging that it should have been delivered - it does raise a question about the reliability of the carriers.