Hi Thank you for the opportunity to feedback. I completed my order on line several times as I was confused by the pricing discrepancies that occurred in the final totals unexplained. I eventually placed the order but when confirmation came through to my e-mail a few moments later, I was able to work out what the problem was. Unfortunately I had been charged £15.95 postage and packing as opposed to the stated £4.95 (?). I telephoned to enquire and was advise that because I lived in the PH20 postcode (on the Scottish mainland) the cost of carriage was such. At point I cancelled the order. As we enjoy very normal despatch and receiving services here in the central Highlands usually delayed by about 24 hours - from all the main carriers - UPS, AJG, Hermes, Yodl, DPD as well as a completely normal delivery service provided by the Post Office (at no extra cost), your charges for this code are extortionate. I can only assume that you have relatively few dealings with Scotland because otherwise you would have addressed this inconsistency. The cost differential is unfounded and unnecessary and for Scottish distribution it would be appropriate to either avail yourselves of the Post Office at a consistent price -even if delivering to the far isles - or to seek a more competitive carrier. People here accept that another 24 hours might be added to shipment times but the imposition of further financial penalty is widely rejected. Yours sincerely Pete Moore