Still waiting to receive my order, having been given no indication of the wait when placing it. When I enquired I was told it would be several weeks. The next day you said it had been despatched. I enquired again and you said that was an internal communication and that I would need to wait further. Still without goods, you have requested a review. What more can I say? This is a warning to others. I have read your responses to similar feedback. While it may be your way to send out feedback requests 28 days after order, whether or not the goods have been despatched, it only gives the appearance of poor systems. While you may pride yourselves on excellent service, I would respectfully request that I be the judge.
5 years ago
Harrod Horticultural has a
4.6
average rating
from
11,030
reviews
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