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Harrod Horticultural Reviews

4.6 Rating 11,017 Reviews
93 %
of reviewers recommend Harrod Horticultural
Company Reviews Metrics Info
4.6
Based on 11,017 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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5
Carolina Butler
Carolina Butler
Verified Buyer
“The order arrived very well packed and very quickly after placing the order. The raised bed was very easy to assemble and install; the quality is superb and it transformed my front garden.”
Harrod Horticultural 5 star review on 15th July 2019
Helpful Report
Posted 4 years ago
4
Mr J David Harris
Mr J David Harris
Verified Buyer
“Product very good, delivery prompt, price high!”
Harrod Horticultural 4 star review on 10th July 2019
Helpful Report
Posted 4 years ago
5
Mr Ashley Watkins
Mr Ashley Watkins
Verified Buyer
“If you are looking for a quality Arch for your garden that is superbly made and simple to assemble, then look no further than Harrod Horticulture. I ordered the ARC-408 Ellipse Arch 2.5mW x 2.23mH x 60cmD Below Ground and the ARC-021 Hole Former which made the job even easier. Yes, there are cheaper arches available from other suppliers but the quality of build and the transformation in the garden would be difficult to beat. I will only be buying my garden supplies from Harrod Horticulture in the future.”
Harrod Horticultural 5 star review on 10th July 2019
Helpful Report
Posted 4 years ago
5
Mrs Rita Westley
Mrs Rita Westley
Verified Buyer
“Excellent quality products coupled with superb service - what’s not to like and appreciate.”
Harrod Horticultural 5 star review on 6th July 2019
Helpful Report
Posted 4 years ago
5
Mrs J Whiteley
Mrs J Whiteley
Verified Buyer
“Excellent service. Kept me up to date on how my order progressed.”
Harrod Horticultural 5 star review on 25th June 2019
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Posted 4 years ago
5
Mr Tony Meadows
Mr Tony Meadows
Verified Buyer
“Great products,easy to install...looks great”
Harrod Horticultural 5 star review on 25th June 2019
Helpful Report
Posted 4 years ago
5
Stephen Mathews
Stephen Mathews
Verified Buyer
“Excellent product, well made and certainly designed to be long lasting (not the flimsy things one sees in garden centres). We needed an unusual configuration of trellis so we could use it to also exclude our terriers from a part of the garden. Harrod sorted out for us the right parts and delivered them smartly. The overall result is excellent. We also have other Harrod products and I must say that all the products seem very well made and robust.”
Harrod Horticultural 5 star review on 25th June 2019
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Posted 4 years ago
5
Dr GRAHAM EDLIN
Dr GRAHAM EDLIN
Verified Buyer
“The fruit cage frame was easy to assemble ,the clips made it easy to attach the netting and it keeps the pigeons off the cherries”
Harrod Horticultural 5 star review on 24th June 2019
Helpful Report
Posted 4 years ago
5
Ann Finch
Ann Finch
Verified Buyer
“The staff that I dealt with at Harrod Horticultural were friendly, helpful and well-informed. The small problems that cropped up during the design and fabrication of of my bespoke pergola were dealt with quickly and generously. Most important of all, the finished structure has taken my, already pretty, garden to new heights. It is fair to say that everyone that has seen it in situ and planted up has been overwhelmed at the sight. I am very grateful to the company for an unrivalled product.”
Harrod Horticultural 5 star review on 24th June 2019
Helpful Report
Posted 4 years ago
5
Mrs Christine Davies
Mrs Christine Davies
Verified Buyer
“Very pleased with purchase very helpful staff on telephone. The plant supports I purchased I was so pleased with I ordered another 6. These are the perfect answer to flopping boarders”
Harrod Horticultural 5 star review on 24th June 2019
Helpful Report
Posted 4 years ago
3
Mr Martin Roebuck
Mr Martin Roebuck
Verified Buyer
“Delivery service is good but goods are not necessarily as described on the website. I ordered some new raised bed liners but it seems they are no longer the quality material they previously were, instead they are neatly stitched plastic landscaping type fabric! Very lightweight and not what is shown on the website. I had one of the original type left and I have shown the difference in the photo. The liners I bought were 2.4m x 1.2m 3-4 tier. I tried to leave this review on Harrod website but they chose not to publish it and have not changed the pictures they are using to sell these. When the items were delivered they came in a strong paper sack instead of the plastic ones Harrod normally used, I thought they were trying to be eco friendly until I realised that the product inside is now plastic. Priceless!!”
Harrod Horticultural 3 star review on 19th June 2019
Helpful Report
Posted 4 years ago
Thank you for your order and review. We are very disappointed to learn that the Raised Bed Liners you ordered did not meet your expectations. We can confirm that the Raised Bed Liners you have received are manufactured in house and carry the same guarantee as our original style. They work in the same way by protecting your wooden raised beds and help to regulate drainage and retain water. Regrettably, we currently do not have stock of the original style of Raised Bed Liners for the size of bed you require. However, you are welcome to return your Raised Bed Liners to us for a refund if you wish. Please kindly contact Customer Services on 0333 400 6400 or email customerservices@harrod.uk.com Thank you again and we look forward to hearing from you soon.
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Arrived on time I like it only our tree is too tall for it”
Harrod Horticultural 5 star review on 18th June 2019
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Posted 4 years ago
5
Revd John Wall
Revd John Wall
Verified Buyer
“Really like the raised bed- sturdy & well made. Also bought the capping which is a bit heavy looking for my small bed so just use the caps for the posts. Looks good & I'm v pleased!”
Harrod Horticultural 5 star review on 14th June 2019
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Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“1st class service every time”
Harrod Horticultural 5 star review on 9th June 2019
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Posted 4 years ago
4
Mrs Val Forster
Mrs Val Forster
Verified Buyer
“Although there was a slight delay in delivery I was kept informed. The goods were of excellent quality and very well packaged. Assembly was straightforward with good instructions and plenty of fixings. Very soon we had a very nice raised bed with liner ready for planting. I will definitely order from Harrodsburg again.”
Harrod Horticultural 4 star review on 8th June 2019
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Posted 4 years ago
5
Dr William Fishwick
Dr William Fishwick
Verified Buyer
“The fruit cage I purchased was excellent and of high quality. My only complaint would be instructions could have been a little more detailed, but I think a lot of it is straightforward once you put the cage together. Mine was very large so took time. When I needed help customer service helped. Allen keys as part of the strengtheners would have been helpful.”
Harrod Horticultural 5 star review on 7th June 2019
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Posted 4 years ago
4
Mrs Hira Paul
Mrs Hira Paul
Verified Buyer
“Happy healthy plants and GOOD customer service. I will definitely buy from them again 🌱”
Harrod Horticultural 4 star review on 2nd June 2019
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Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I am very happy with the service I received from Harris Horticultural. I ordered the ‘shepherds crooks’ to hang bird feeders from and they are excellent. They are very sturdy metal construction, made of one solid piece (as opposed to the sectional versions other companies sell) which means they’re much more stable in use. The height also is great - much taller than most others which is better for the birds. I highly recommend them!”
Harrod Horticultural 5 star review on 2nd June 2019
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Posted 4 years ago
5
David Smith
David Smith
Verified Buyer
“I Have dealt with Harrod Horticultural several times over the years, they have always provide a fast and efficient service with excellent products to match. Totally professional and trustworthy company with many products to serve all your gardening needs.”
Harrod Horticultural 5 star review on 29th May 2019
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Posted 4 years ago
5
Mr Stephen Ellis
Mr Stephen Ellis
Verified Buyer
“Purchased a 245 litre Cascata Water Butt very pleased with the product. Easy to set up and looks very authentic can't believe its plastic. Had a few compliments from visitors and requests for supplier details.”
Harrod Horticultural 5 star review on 22nd May 2019
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Posted 4 years ago
5
Isabel Jones
Isabel Jones
Verified Buyer
“We absolutely love this product looks so smart in our wall perfect size as well for the small space we had great price love 💕 it”
Harrod Horticultural 5 star review on 21st May 2019
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Posted 4 years ago
4
Mr Phil Ferguson
Mr Phil Ferguson
Verified Buyer
“I have three, 3 tier metal raised planters. They look really good, they look contemporary and exactly what I wanted. The only complaint is over inadequate packaging as on each planter I have at least one damaged panel that I have strategically placed away from view. A simple wooden frame would do the trick, the cardboard wasn't enough. However, I am so pleased with the impact the raised planters make.”
Harrod Horticultural 4 star review on 15th May 2019 Harrod Horticultural 4 star review on 15th May 2019 Harrod Horticultural 4 star review on 15th May 2019 Harrod Horticultural 4 star review on 15th May 2019
Helpful Report
Posted 4 years ago
Thank you for your recent order and subsequent review regarding this. We are very sorry to hear that the Metal Raised Beds you have received were damaged in transit by our carriers. We understand that the beds have now been assembled and you have managed to hide the damaged plank. As we are always trying to improve our service to our customers we have passed your comments regarding packaging of the Metal Raised Beds onto the relevant department for their perusal.We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team.
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“The bean frames are sturdy and easy to assemble and are perfect for sweet peas!”
Harrod Horticultural 5 star review on 15th May 2019 Harrod Horticultural 5 star review on 15th May 2019
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Posted 4 years ago
5
Dr Shuna Marr
Dr Shuna Marr
Verified Buyer
“The archway is really good quality and we bought it to support a rowan tree that we are training over it. Delighted with how good it looks and how easy it was to assemble and erect.”
Harrod Horticultural 5 star review on 14th May 2019
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Posted 4 years ago
5
John Rosie
John Rosie
Verified Buyer
“Always quick and efficient service, matched by quality products.”
Harrod Horticultural 5 star review on 13th May 2019
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Posted 4 years ago
4
Verified Buyer
Anonymous
Verified Buyer
“Fast, efficient, Reliable”
Harrod Horticultural 4 star review on 11th May 2019
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Posted 4 years ago
5
Mr Paul Ellender
Mr Paul Ellender
Verified Buyer
“All was good”
Harrod Horticultural 5 star review on 11th May 2019
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Posted 4 years ago
5
Mr Peter Mathews
Mr Peter Mathews
Verified Buyer
“Perfect for our requirements.”
Harrod Horticultural 5 star review on 8th May 2019
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Posted 4 years ago
5
Mrs Heather Powell
Mrs Heather Powell
Verified Buyer
“They had the product I needed in the size required, ordered and received the items promptly and well packed. Brilliant service and will certainly use again.”
Harrod Horticultural 5 star review on 4th May 2019
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Posted 4 years ago
5
Miss Donna Millard
Miss Donna Millard
Verified Buyer
“they were very easy to talk to on the phone and ordering was extremely easy. The chicken run box steel is well made and bought the matching ground spikes to go with it. very pleased with the product.”
Harrod Horticultural 5 star review on 4th May 2019
Helpful Report
Posted 4 years ago
Harrod Horticultural is rated 4.6 based on 11,017 reviews
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