Harrod Horticultural Reviews

4.6 Rating 11,285 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The tall obelisk we ordered arrived within the stated time frame. We were kept updated about the progress of our order. The product itself was as described and of very good quality.”

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Posted 1 day ago

“Good quality product and great service.”

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Posted 3 days ago

“Very prompt and efficient service”

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Posted 4 days ago

“I needed to check whether I would be able to adjust the dimensions of the raised bed kits before buying them and received prompt and helpful advice over the phone. I had to accept that the warranty would be voided but I'm confident that they will last just as long. They are easy to assemble and look great - but make sure that you have help to put them in place because they're heavy. I partly solved that problem by fitting the top layers after the beds were in positon.”

Harrod Horticultural 5 star review on 7th November 2025

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Posted 6 days ago

“I bought a very robust structured obelisk. Powder coated. Should last a long time. Much better than the wire items you buy from garden centres. Would recommend even though pricey.”

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Posted 1 week ago

“Really beautiful plant supports delivered speedily.”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“For the last 3 years I have used Harrod Horticultural to source Strultch Dual Action Garden Mulch. Ordering via the web portal is easy, goods are well secured for the transit and arrive quickly. Overall, I feel a very good service is provided.”

Harrod Horticultural 5 star review on 30th October 2025

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Posted 2 weeks ago

“Very quick delivery of the hort grade bubblewrap”

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Posted 2 weeks ago

“Good instructions for self assembly planter”

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Posted 2 weeks ago

“Excellent service and products highly recommended”

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Posted 2 weeks ago

“Ordering was simple and the bargain of buying one metal raised bed and get one half price was too good to miss! I now have 6 of these beds and am redesigning my garden to accommodate the last 4 purchased. I am a keen veg grower and the 2 I bought earlier in the year produced great toms, peppers, chillies and cabbages! One happy grower.”

Harrod Horticultural 5 star review on 28th October 2025

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Posted 2 weeks ago

“My lawn rake arrived damaged, cust,Omer services organised collection and delivery of a replacement within two days, great service.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“The customer services team at Harrod is extremely helpful and attentive. The product quality for the obelisks and plants is excellent. The plant support was a little less sturdy that I envisaged and also is not of a similar colour although from the same Southwold range (love the range).”

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Posted 3 weeks ago

“Excellent products. Good customer service if you have a problem BUT delivery is slow and lacks updates”

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Posted 3 weeks ago

“Excellent products, limited service.”

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Posted 4 weeks ago

Thank you for taking the time to share your feedback - we’re really pleased to hear you’re happy with the products. We’re sorry to hear that your experience with our service didn’t fully meet expectations on this occasion. If there’s anything we can do to help or if you’d like to discuss this further, please don’t hesitate to contact our Customer Service team, who will be happy to assist.

Posted 4 weeks ago

“Ordered the 3 tier compost bins. Took my husband a while to assemble but very happy with them.”

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Posted 1 month ago

“Ordered on Monday, delivered on Wednesday !! 🤗🤗🤗”

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Posted 1 month ago

“Ordered a apple picker, good communication and item was dispatched quickly, well packaged and delivered on time. Very pleased with the quality of the apple picker.”

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Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,285 reviews