Harrod Horticultural Reviews

4.6 Rating 11,075 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,075 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Very pleased with the veg' frame.”

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Posted 21 hours ago

“I placed an order for products to enable me to grow and cover a crop of brussel sprouts on my allotment. The product was well designed and 'solid' (large rounded hoops, Ground Anchors for the hoops and heavy duty butterfly netting). The delivery was prompt and postage very reasonable. Unfortunately I had accidentally over ordered the hoops an d these had to be returned which in itself was a very straight forward process. The structure was easy to assembly with minimal help and after over a six week period, is still very firmly in place and not cabbage whites are inside. The only reason I have given this review four stars is that the returned goods too quite a while to be processed but I believe this was due to the delay by the delivery company.”

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Posted 2 days ago

“Very good. Easy to use website and items arrived promptly. Recommended”

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Posted 3 days ago

“Excellent service swift delivery and great fire bowl.”

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Posted 3 days ago

“Harrods provided rusty plain M10 nuts as I requested .... so full marks for recovery. The bright plated hardware supplied did not match the rusty finish of the vintage bean frame I had chosen. I doubt if they will take on board that the self locking nuts orignally supplied are completely hopeless for ease of assembly and that the black plastic acorn caps are almost impossible to fit in situ. As an exercise they ought to see how many customers managed to achieve this ..... I'd wager it is less than three out of one hundred managed ..... and the other 97 blamed themselves. With the self locking rim on the nut there is no physical way to register that the necessary angular hex position is correct before the gargantuan squeeze to make their interference fit "pop" has been attained ...... and the platic acorn cover has no exteral hex visible either. I only managed this as an exercise using vice grips on the kitchen table where unlike in the garden I could see the alignment.”

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Posted 4 days ago

“Ordered a 6 foot by 2 foot allotment raised bed with liner to use in a shady part of the garden as a bed for ferns - it is perfect for the job, order came exactly as outlined in a timely, efficient manner and is of good quality just right for the job. It has now been painted and planted and looks perfect. We won't hesitate to order from Harrod again. Thanks so much.”

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Posted 6 days ago

“The materials I ordered to build my own fruit cage were of good quality and easy to put together”

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Posted 1 week ago

“Excellent service for order to delivery!”

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Posted 1 week ago

“I've ordered from HH before and found everything to be straightforward and efficient. The plant supports I purchased are good value and good quality.”

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Posted 1 week ago

“Perfect product for what I needed it for”

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Posted 1 week ago

“Ver happy with the quality of the items and the quick delivery”

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Posted 1 week ago

“Great reliable company”

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Posted 1 week ago

“The service i received was first class from ordering and delivery.”

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Posted 1 week ago

“Received my goods quickly (netting cage protection for raised beds)and am very satisfied with them. I would certainly use Harrod again should I require any more gardening equipment.”

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Posted 1 week ago

“I bought a Southwold Garden Bench with cushions, for my wife's birthday, hoping that the website claims of high quality would prove justified. They were! It's a superb product, beautifully made to last a great many years. More than that, the service was great. I hadn't realised that they make to order, so placed my order with far too short a lead time to the birthday. But Harrod's team really cared about my wife not being disappointed and pulled all the stops out. Against the odds, they managed to deliver in time. All in all, I am delighted.”

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Posted 1 week ago

“Excellent quality products. From point of order to delivery can take a week or so but I don’t see this as an issue as they make that clear when ordering. It’s not like anyone needs gardening items urgently!!”