Harrod Horticultural Reviews

4.6 Rating 11,122 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, friendly advice before ordering, straightforward ordering process and prompt delivery of a large fruit cage. All the parts were present but two of the aluminium tubes were damaged in transit. These were speedly replaced without question. Assembly instructions were clear and helpful. I think that the design of the door latch could be improved. I found that one of the latch blocks had plastic swarf which meant that the bolt was not long enough to reach the fastening nut. I suggest recommending not simply a spirit level but to use a post-fixing spirit level which measures levels in two dimensions which facilitates getting the vertical posts vertical. The hole former was very helpful, giving a hole of the right diameter in a vertical plane.”

Helpful Report

Posted 3 days ago

“Ordered a popadome with two extra covers as a gift. Easy to order and my items arrived very quickly.”

Helpful Report

Posted 1 week ago

“Our raised beds arrived as scheduled. The delivery driver was very kind and brought the materials into our garden through the back gate. The materials are high quality and we are delighted with our new raised beds.”

Helpful Report

Posted 2 weeks ago

“Wide selection of well designed and high quality products. Sales staff are knowledgeable when contacted by telephone. The delivery service is rapid and timely.”

Helpful Report

Posted 2 weeks ago

“The garden arch was delivered promptly”

Helpful Report

Posted 2 weeks ago

“Arrived promptly from couriers, one quicker than the other. Packaging was excellent.”

Helpful Report

Posted 3 weeks ago

“Lovely raised beds - these are our 5th and 6th”

Helpful Report

Posted 3 weeks ago

“Very happy with this product.”

Helpful Report

Posted 4 weeks ago

“Very good.”

Helpful Report

Posted 1 month ago

“Very good service and products”

Helpful Report

Posted 1 month ago

“Bought the raised beds, was delivered quickly, and goes together very easily, I managed it on my own, looks great too”

Helpful Report

Posted 1 month ago

“How many 'excellents' would you like. I already have two of your peoney trumpets and needed a third to keep a 'Hot Lips' salvia under control. The service was excellent.”

Helpful Report

Posted 1 month ago

“Excellent service and quality products”

Helpful Report

Posted 1 month ago

“We bougt a pergola from HH and are happy with it. We contacted them about some optional changes and the person we dealt with (Amanda S) was exceptionally helpfull. Unfortunately the courier, DX Express were dreadful. They texted a delivery day and didn't turn up. WIth no further comms they did deliver, but with alll the fixings missing, which only came to light when I forced the driver to count the parcels before signing acceptance. The missing bits arrived some days later, dumped at the end of our drive 230m from the house and not visible from there. The box was split, but of course, I couldn't check the contents. Harrod Horticultural, you need to change your courier because they are damaging your reputation”

Helpful Report

Posted 1 month ago

“Good customer service and communication regarding delivery times and dates. Really delighted with the lovely chairs, such fantastic quality, well worth the money, they are beautiful and an asset to our garden.”

Helpful Report

Posted 1 month ago

“Always easy to order online and always kept informed about my order”

Helpful Report

Posted 1 month ago

“Very good in all aspects.”

Helpful Report

Posted 1 month ago

“The standard is excellent! Thank you for our butterfly deterrent netting.”

Helpful Report

Posted 1 month ago

“Very efficient service, I was kept informed of my order's progress.”

Helpful Report

Posted 1 month ago

“Very pleased with my purchase of Alotment raised beds. Arrived in good time and pleased with the quality.”

Helpful Report

Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,122 reviews