Harrod Horticultural Reviews

4.6 Rating 11,300 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good instructions for self assembly planter”

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Posted 2 months ago

“Excellent service and products highly recommended”

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Posted 2 months ago

“Ordering was simple and the bargain of buying one metal raised bed and get one half price was too good to miss! I now have 6 of these beds and am redesigning my garden to accommodate the last 4 purchased. I am a keen veg grower and the 2 I bought earlier in the year produced great toms, peppers, chillies and cabbages! One happy grower.”

Harrod Horticultural 5 star review on 28th October 2025

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Posted 2 months ago

“My lawn rake arrived damaged, cust,Omer services organised collection and delivery of a replacement within two days, great service.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“The customer services team at Harrod is extremely helpful and attentive. The product quality for the obelisks and plants is excellent. The plant support was a little less sturdy that I envisaged and also is not of a similar colour although from the same Southwold range (love the range).”

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Posted 2 months ago

“Ordered on Monday, delivered on Wednesday !! 🤗🤗🤗”

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Posted 3 months ago

“Ordered a apple picker, good communication and item was dispatched quickly, well packaged and delivered on time. Very pleased with the quality of the apple picker.”

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Posted 3 months ago

“Prompt delivery . Just what I wanted”

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Posted 3 months ago

“The service was great. Parcel arrived in good time. Although not being asked here, the butterfly netting is really good. Have used this product for several years. It is very robust i.e. not prone to breaking up, and it lasts for many years - doesn't go brittle. Having said that, I don't think it is the sort of product you could cut up (without it fraying badly at the cut edge.”

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Posted 3 months ago

“I bought the self assembly plant trellis. Quite a bit more complicated to put together than they imply but still, it is really handsome and solid.”

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Posted 3 months ago

“Prompt delivery. Thanks”

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Posted 3 months ago

“Everything was like it should be in description, fast service, no problems, definitely will use again”

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Posted 3 months ago

“Fast and efficient, from placing the order to receipt.”

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Posted 3 months ago

“I ordered two of the cream metal raised beds. I took advantage of the buy one get one half price offer. They were dispatched and delivered very quickly. They seem well made and were straightforward to put together. They do require a lot of compost to fill, so bear that in mind. They have a lovely vintage feel. I can't comment on longevity as they are awaiting planting with my new raspberry canes over winter, but I've seen several reviews saying that they have lasted well.”

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Posted 3 months ago

“Despatched quickly, I was kept informed about delivery which was timely. I ordered a soaker hose as our recently introduced hosepipe ban was causing me difficulties and it is legal to use them with a timer. It was easy to install, you do need pegs to hold it down and it works perfectly which saves me hours lugging a heavy watering can and keeps all my plants and fruit trees thriving.”

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Posted 3 months ago

“I am delighted with my new metal raised beds, the service I received was excellent, fast delivery, good communication, would definitely use again”

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Posted 4 months ago

“Harrod horticulture aluminum fruit cage is extremely well made and robust. Take your time during assembly and you will be rewarded with an excellent peice of garden equipment.”

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Posted 4 months ago

“Brilliant service and great product My hydrangeas are beautifully supported!!”

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Posted 4 months ago

“Pleased with items ordered. Exactly what I needed”

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Posted 4 months ago

Harrod Horticultural is rated 4.6 based on 11,300 reviews