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Harrod Horticultural Reviews

4.6 Rating 11,018 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

4.6

Based on 11,018 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Harrod Horticultural 5 star review on 16th April 2024

Harrod Horticultural 5 star review on 22nd February 2024

Ms Carolyn Wilson

Harrod Horticultural 5 star review on 18th February 2024

Mrs Aida Rafols

Harrod Horticultural 5 star review on 18th February 2024

Mrs Aida Rafols

Harrod Horticultural 5 star review on 1st January 2024

Mrs Linda Smith

Harrod Horticultural 5 star review on 30th November 2023

Mrs Patricia Webb

Harrod Horticultural 5 star review on 14th November 2023

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 superior wall trellis. The delivery was excellent. I was able to install myself following the instructions. They look great just waiting for the clematis to grow through them. Only one problem, the caps for the screws are too big and keep falling off, I have to search for a couple of them every day around the garden, Very annoying. Next plan is to use some super glue. Perhaps black screws would be better. Apart from that they look great.”

Posted 1 day ago

“Very helpful and knowledgeable. Prompt delivery.”

Posted 3 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 3 weeks ago

“Pleased with raised beds. Easy to order. Helpful when I made phone inquiry.”

Posted 1 month ago

Thank you for your kind review and for sharing the photo of the finished bed, hope you have many successful harvests from it.

Posted 4 weeks ago

“Good quality products as described . Packaged well”

Posted 1 month ago

Thank you for your kind review we really do appreciate your feedback.

Posted 3 weeks ago

“Website well laid out, sale easy but a little lacking on advice re footing, which I ordered separately. Clarity on need for these could be improved. Assembly nstructions would benefit from a fully labelled diagram, better than having to rely on an online video. We spent 40 minutes reconnecting elements right way around.”

Posted 1 month ago

“Everything was fine, except that I wish I was advised to remove the veg beds from plastic. I wasn't ready to install them straight away and they started to mould because aparently they were not dry for some reason. They also changed shape which was harder to put together. So I recommend to buy veg beds and put them together straight away.”

Posted 1 month ago

Thank you for your honest review. The raised beds are treated with a safe preservative and this can result in some moisture being present when wrapped for delivery. We advise to unwrap and let the wood dry before installing, but will review the messaging and make sure this is made more obvious to customers. Thank you for making us aware and hope the raised beds give you some successful harvests.

Posted 1 month ago

“Expensive, but only useful and well made.”

Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“The raised bed we purchased was of good quality timber, and arrived promptly. However one small improvement which could be made is the inclusion of corner struts to bind the 3 layers of the bed together, which we had to source seperately, otherwise it was not at all stable. However once we had done this the bed itself is sound.”

Posted 2 months ago

Thank you for your kind and honest review it is appreciated. We will pass your comments onto our design team who will review.

Posted 1 month ago

“Prompt delivery and well packaged”

Posted 3 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“The long-handled leaf grabs are good quality and work well. They were available for a good price and delivered promptly.”

Posted 4 months ago

Thank you for your kind review, it really is appreciated.

Posted 4 months ago

“Great product”

Posted 4 months ago

Thank you for your kind review.

Posted 4 months ago

“Good service chased product when it went astray at couriers. Bubblewrap excellent for job and right amount 90”

Posted 4 months ago

Thank you for your kind review.

Posted 4 months ago

“I ordered online for bubble wrap and it was easy to navigate the process. To insulate 2 greenhouses 6x8 and 8 x 12, it costs nearly £100 including a bag of clips, and good thick quality bubble wrap and it does the job, you can feel the warmth, but rather a costly project.”

Posted 4 months ago

Thank you for your kind review and glad the bubble wrap is working well for you.

Posted 4 months ago

“The raised beds appear to be a quality product and are easy to assemble. Time will tell and hopefully they will last a long time.”

Posted 5 months ago

Thank you for your kind review and pleased you are happy with the raised beds.

Posted 4 months ago

“Easy to order & kept up to date with delivery. Only a 4 because half the order was 2 weeks later than first.”

Posted 5 months ago

“Great wooden planter”

Posted 5 months ago

Thank you for your kind review and pleased you are happy with the planter.

Posted 5 months ago

“We ordered two metal planters. One arrived within the delivery time stated, but there were delays in the delivery of the second planter. We were kept informed of the situation, but this was frustrating.”

Posted 5 months ago

Thank you for your honest review and sincere apologies for the delay you experienced with the second planter. We constantly strive to improve our service and honest feedback helps us to identify any issues and make these improvements.

Posted 5 months ago

“Considering the difficulties with obtaining parts of the raised beds I ordered, I was kept updated by email well.”

Posted 5 months ago

Thank you for your kind review and apologies for the problems you experienced.

Posted 5 months ago

“Good website, easy to navigate Knowledgeable people who can deal with any queries Good products, seem to work”

Posted 6 months ago

“We ordered superior raised beds, which unfortunately were delayed. Harrod kept us informed regularly which was good. The wood and the brackets were all good, but the screws are not. Even using a manual screwdriver, the heads often disintegrated, making it very difficult and arduous and requiring me to buy screws from Wickes.”

Posted 6 months ago

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Harrod Horticultural is rated 4.6 based on 11,018 reviews