Harrod Horticultural Reviews

4.6 Rating 11,246 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I asked for with good delivery time and it's already being used. Thank you.”

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Posted 6 years ago

“Quality product and service will shop again.”

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Posted 6 years ago

“I ordered two popadomes which I found to be easy to erect and an excellent alternative to the mess of netting I previously used to protect my vegetables from birds. They came within a couple of days of my order. I was so pleased that I ordered two more taking advantage of the free carriage offer. These came by a different route and took rather longer to arrive. Overall I am very pleased with the product and the service.”

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Posted 6 years ago

“The service has been excellent. Unfortunately I had to return the product as being unsuitable but both the initial delivery and the refund were prompt and hassel free.”

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Posted 6 years ago

“My walk in vegetable cage was delivered quickly. Seems robust and so far the cabbage white butterflies haven't managed to intrude. It is quite simple to pull up the net for weeding. I am very happy with it.”

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Posted 6 years ago

“Item arrived on time and it fully met my expectations”

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Posted 6 years ago

“The item I bought from Harrods Horticultural turned out to be perfect in every way. I phoned Harrods as I needed some measurements before committing to purchase and the girl on the phone went out of her way to ensure I had the correct information. We were very happy with the service and more than happy with the item.”

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Posted 6 years ago

“GREAT PRODUCT, HELP FUL STAFF, WOULD RECOMMEND”

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Posted 6 years ago

“Goods arrived on time easy to put even though instructions were missing if it keeps birds from pinching cherries I will be happy. Only time will tell how long netting lasts for”

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Posted 6 years ago

“The goods arrived promptly and were well packed and delivered. They are components for a frame, which I have not yet constructed but the pieces in their packing stored, in the meantime, easily in the rafters of my garage.”

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Posted 6 years ago

“Absolutely superb customer service. Order for a personalised Sneeboer trowel was delayed coming into Harrod. Because I was going to be away they sent to a local post office for me to pick up. So very helpful.”

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Posted 6 years ago

“very easy to place an order and quick delivery on the promised day.”

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Posted 6 years ago

“Loved the item I bought and a fast efficient service!”

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Posted 6 years ago

“Excellent service. Kept me up to date on how my order progressed.”

Harrod Horticultural 5 star review on 25th June 2019

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Posted 6 years ago

“Unfortunately the product was out of stock when I ordered it, however when it arrived in stock, it was dispatched very promptly and arrived over night.”

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Posted 6 years ago

“Great products,easy to install...looks great”

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Posted 6 years ago

“Excellent product, well made and certainly designed to be long lasting (not the flimsy things one sees in garden centres). We needed an unusual configuration of trellis so we could use it to also exclude our terriers from a part of the garden. Harrod sorted out for us the right parts and delivered them smartly. The overall result is excellent. We also have other Harrod products and I must say that all the products seem very well made and robust.”

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Posted 6 years ago

“The fruit cage frame was easy to assemble ,the clips made it easy to attach the netting and it keeps the pigeons off the cherries”

Harrod Horticultural 5 star review on 24th June 2019

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Posted 6 years ago

“The staff that I dealt with at Harrod Horticultural were friendly, helpful and well-informed. The small problems that cropped up during the design and fabrication of of my bespoke pergola were dealt with quickly and generously. Most important of all, the finished structure has taken my, already pretty, garden to new heights. It is fair to say that everyone that has seen it in situ and planted up has been overwhelmed at the sight. I am very grateful to the company for an unrivalled product.”

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Posted 6 years ago

“Ordering was strait forward and the delivery was prompt. All aspects were very good. Would use again”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,246 reviews