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Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews
93 %
of reviewers recommend Harrod Horticultural
4.6
Based on 11,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Good service
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Posted 2 years ago
Great value and a responsive website.
Harrod Horticultural 5 star review on 17th June 2022
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Posted 2 years ago
From the very user friendly website to the delivery and unpacking of the products, everything about Harrodsburg Horticultural is professional. They carry a vast range of everything horticulture, prices are reasonable and competitive. Very important in these budget conscious times. Communication and delivery is very good indeed. Highly recommended
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Posted 2 years ago
Very good service and good delivery
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Posted 2 years ago
Excellent quality and user-friendly products for the garden. Not cheap but good value for money.
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Posted 2 years ago
Very pleased with the product and the speed of delivery. Feels exactly as described, light and easy to manoeuvre. Does the job!
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Posted 2 years ago
Prompt delivery and high quality, good-looking products. I have purchased a fruit cage, espalier and raspberry frames, and I expect them to last for years. My only criticism - the steel cable for these supports is really difficult to cut, and still leave a pointed end narrow enough to feed through the gripple clips. It would be much better if the cable could be supplied already cut to the appropriate lengths for the frame.
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Posted 2 years ago
Whilst I am very happy with the service and products received from Harrod Horticultural I do wish they would open a product collection point at their premises as I live near to their Lowestoft warehouse. As it is my order is collected from Lowestoft by courier, sent to a Norwich depot and then returned to Lowestoft to deliver to me. This all takes about 3 days and is not very eco-friendly, costs me extra money takes longer to reach me and is bad for the environment!
Helpful Report
Posted 2 years ago
Many thanks for your review. However, it is possible to collect your orders from our Lowestoft Office, you would just need to contact Customer Services to place your order and make arrangements for the collection.
Posted 2 years ago
Excellent service
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Posted 2 years ago
Ordered a zip for a walk in cage. Absolutely brilliant. Easy to set up and makes easy work to enter the cage.
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Posted 2 years ago
Always top quality goods
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Posted 2 years ago
Good product,
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Posted 2 years ago
Over the past 18 months I have purchased 8 items from Harrod. 6 raised metal beds and two obelisks in three different orders. I had difficulty with my final order through transport damage but customer services sorted it all. Really pleased with all my items. Still more to buy. 😊
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Posted 2 years ago
I like the quality of the vintage top Hoops, I can put the net over without any visual intrusion.
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Posted 2 years ago
Very quick in responding to my order, especially when I made a mistake with the quantity. The refund was swift, along with delivery. The second protective "umbrella" was purchased to protect my gooseberry bush, which would otherwise, be eaten by the rabbits
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Posted 2 years ago
Excellent service.There was a delay on the delivery but I was kept well informed of the situation.
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Posted 2 years ago
fine and prompt
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Posted 2 years ago
Arrived. bang on time - excellent service! And a very good price too. I've used Strulch before - it really does keep the weeds down and discourage slugs - something quite essential in our garden ... 5 cm slugs, anyone?
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Posted 2 years ago
Always very helpful on telephone when placing order.
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Posted 2 years ago
Excellent service from start to finish.
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Posted 2 years ago
Harrod Horticultural is rated 4.6 based on 11,158 reviews