Harrod Horticultural Reviews

4.6 Rating 11,463 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although one parcel wasn't delivered with the others, Charlotte was incredibly helpful in ensuring that the missing item was sent overnight. The quality of the arch is superb.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very good products and service”

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Posted 1 year ago

“excellent product and particularly good, helpful customer service.”

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Posted 1 year ago

“Very good plant stakes and helpful, prompt customer support when there are issues.”

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Posted 1 year ago

“Great service and quick delivery”

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Posted 1 year ago

“The pair of interlinking polycardonate cloches I bought are good and sturdy, I've used them as two separate pieces and now as one interlinked. Crops growing well. Delivery took longer than I expected but tey were packed well and so 5 stars is what you get.”

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Posted 1 year ago

“Absolutely fantastic customer service… I cannot give you all enough compliments and specify your exceptional service from the ordering to the great guys who came to deliver and put together the table, benches and chairs. Even when we decided the table was not big enough your staff were so understanding. It looks absolutely fabulous…. Thank you all for your incredible professionalism …a credit to your business and staff.”

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Posted 1 year ago

“The half- ellipse arch is fabulous. It fits perfectly and was easy to install.”

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Posted 1 year ago

“The cloches I ordered were delivered quickly. One of the items was delivered damaged. Harrods' Horticultural dealt with the matter speedily organising a replacement cloche. Very pleased with the service provided.”

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Posted 1 year ago

“Excellent products, well made, well packaged. Ordering was easy and the delivery was as expected. I have ordered various products from Harrod horticultural and all have been great quality. I would definitely recommend them.”

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Posted 1 year ago

“Not much interaction to be fair. Goods were delivered ok, trellis was bent so we had to bend it back”

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Posted 1 year ago

“The fruit cage cam promptly, very easy to erect and just what we wanted. Excellent”

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Posted 1 year ago

“Ordered metal raised beds which were despatched very quickly but unfortunately I had big problems with the courier who kept delaying delivery. I spoke to Harrod Horticultural who kindly despatched a new set of raised beds by a different courier and I received them the following day.”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“Simply a super company to deal with”

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Posted 1 year ago

“Good product easy to assemble.”

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Posted 1 year ago

“Service excellent, plant supports brilliant arrived just in time for my peonies - now supported !”

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Posted 1 year ago

“From ordering to delivering was extremely quick”

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Posted 1 year ago

“I absolutely love the metal trellises that I have bought. So stylish & strong”

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Posted 1 year ago

Harrod Horticultural is rated 4.6 based on 11,463 reviews