Harrod Horticultural Reviews

4.6 Rating 11,234 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th July 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, there was slight damage (rubbed paint) but touch up paint was sent promptly. I have made some adjustments in order to hang wind chimes.”

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Posted 4 years ago

“The raised beds were easy to assemble on my own. Quick delivery and plenty of information regarding delivery. If I had more room I would buy more!”

Harrod Horticultural 5 star review on 24th April 2021

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Posted 4 years ago

“My order arrived quickly and I am very pleased with my purchase.”

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Posted 4 years ago

“Good email communication and prompt delivery.”

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Posted 4 years ago

“Very pleased with my fire bowl, good price too.”

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Posted 4 years ago

“I purchased a raised bed from Harrod and the service and quality have been excellent. I would have no hesitation in recommending Harrod for on-line service.”

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Posted 4 years ago

“Excellent product and excellent delivery”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“The raised bed that I purchased is very good and is good quality wood, it will give me a good few years service.”

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Posted 4 years ago

“Beautiful products, speedy delivery. Wish I had known about Harrods before. Will definitely use again”

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Posted 4 years ago

“Brilliant service delivered earlier than stated will always buy from Harrod Horticultural”

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Posted 4 years ago

“Swift delivery of 2 large metal arches. A mix up over 2 missing parts was quickly and courteously dealt with.”

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Posted 4 years ago

“Excellent company. Very good quality items. I changed my mind about how the first support would look in my garden. Panicked! It was about to be delivered. I rang Harrod and asked if I could cancel. They were very kind and understanding and suggested the wire obelisk instead of the heavier duty pyramid support. They refunded my pyramid support including delivery. I bought the obelisk instead. It looks lovely installed with a new clematis. I also bought some Biochar. I'm hopeful.”

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Posted 4 years ago

“Excellent service for telephone enquiry and for delivery”

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Posted 4 years ago

“Very pleased with my plant supports. Very good quality.”

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Posted 4 years ago

“Excellent, received order within days and had updates”

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Posted 4 years ago

“I phoned Harrods regsrding a gift voucher rrceived i had chosen the item i wanted customer services were very helpful and took all detsils the ordrr arrived 5 days later good service”

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Posted 4 years ago

“Excellent service. Good advice on the phone. Very helpful.”

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Posted 4 years ago

“Excellent service and very happy with the quality! Great customer service.”

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Posted 4 years ago

“Easy to order. Quickly despatched. Well packaged. Easy to assemble. Great quality”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,234 reviews