Harrod Horticultural Reviews

4.6 Rating 11,282 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 7th November 2025

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to check whether I would be able to adjust the dimensions of the raised bed kits before buying them and received prompt and helpful advice over the phone. I had to accept that the warranty would be voided but I'm confident that they will last just as long. They are easy to assemble and look great - but make sure that you have help to put them in place because they're heavy. I partly solved that problem by fitting the top layers after the beds were in positon.”

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Posted 2 minutes ago

“I bought a very robust structured obelisk. Powder coated. Should last a long time. Much better than the wire items you buy from garden centres. Would recommend even though pricey.”

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Posted 2 days ago

“Really beautiful plant supports delivered speedily.”

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Posted 3 days ago

“Excellent”

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Posted 5 days ago

“For the last 3 years I have used Harrod Horticultural to source Strultch Dual Action Garden Mulch. Ordering via the web portal is easy, goods are well secured for the transit and arrive quickly. Overall, I feel a very good service is provided.”

Harrod Horticultural 5 star review on 30th October 2025

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Posted 1 week ago

“Very quick delivery of the hort grade bubblewrap”

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Posted 1 week ago

“Good instructions for self assembly planter”

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Posted 1 week ago

“Excellent service and products highly recommended”

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Posted 1 week ago

“Ordering was simple and the bargain of buying one metal raised bed and get one half price was too good to miss! I now have 6 of these beds and am redesigning my garden to accommodate the last 4 purchased. I am a keen veg grower and the 2 I bought earlier in the year produced great toms, peppers, chillies and cabbages! One happy grower.”

Harrod Horticultural 5 star review on 28th October 2025

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Posted 1 week ago

“My lawn rake arrived damaged, cust,Omer services organised collection and delivery of a replacement within two days, great service.”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“The customer services team at Harrod is extremely helpful and attentive. The product quality for the obelisks and plants is excellent. The plant support was a little less sturdy that I envisaged and also is not of a similar colour although from the same Southwold range (love the range).”

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Posted 2 weeks ago

“Ordered on Monday, delivered on Wednesday !! 🤗🤗🤗”

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Posted 3 weeks ago

“Ordered a apple picker, good communication and item was dispatched quickly, well packaged and delivered on time. Very pleased with the quality of the apple picker.”

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Posted 3 weeks ago

“Prompt delivery . Just what I wanted”

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Posted 4 weeks ago

“The service was great. Parcel arrived in good time. Although not being asked here, the butterfly netting is really good. Have used this product for several years. It is very robust i.e. not prone to breaking up, and it lasts for many years - doesn't go brittle. Having said that, I don't think it is the sort of product you could cut up (without it fraying badly at the cut edge.”

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Posted 4 weeks ago

“I bought the self assembly plant trellis. Quite a bit more complicated to put together than they imply but still, it is really handsome and solid.”

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Posted 1 month ago

“Prompt delivery. Thanks”

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Posted 1 month ago

“Everything was like it should be in description, fast service, no problems, definitely will use again”

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Posted 1 month ago

“Fast and efficient, from placing the order to receipt.”

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Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,282 reviews