Harrod Horticultural Reviews

4.6 Rating 11,319 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Website very easy to navigate. Goods despatched promptly.”

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Posted 2 days ago

“pleased with item thanks”

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Posted 2 days ago

“Ordered arch online - description is accurate. Delivered well-packed, all components present. Construction was straightforward - completed without assistance.”

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Posted 5 days ago

“Great products and the customer service is excellent. Would definitely recommend Harrod Horticultural and will be purchasing more products in the future.”

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Posted 5 days ago

“Placed a telephone order which was handled very well at the call centre.”

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Posted 6 days ago

“Swift and efficient!”

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Posted 1 week ago

“We’ve bought numerous items from Harrod and have always found their service and quality of goods second to none! All of our items are sturdy and beautifully finished, we know they will last for many years to come.”

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Posted 1 week ago

“Excellent after sales service. One of the wooden boards of my raised beds was found to be damaged on opening but one phone call later and a replacement was sent straight away”

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Posted 1 week ago

“We needed some additional parts to customise our raised beds. We didn't even know if this was possible. We spoke with Jack, a very helpful member of staff who made enquiries and we were able to get these. Thank you for the effort for our order.”

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Posted 1 week ago

“My obelisk arrived on on the date expected and is now supporting my climbing rose successfully. This obelisk is very sturdy and was easy to erect. Also looks nice in situ.”

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Posted 2 weeks ago

“Not the cheapest but excellent qualty products.”

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Posted 2 weeks ago

“Comms and customer service up there with the best. Spam heavy on emails but otherwise I’d recommend Harrod Horticultural.”

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Posted 3 weeks ago

“Ordering a greenhouse heater was easy and delivery time was spot on. Really good service.”

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Posted 1 month ago

“Excellent company excellent products and service”

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Posted 1 month ago

“Speedy delivery in the busy run up to Christmas, great product, just the job!”

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Posted 1 month ago

“Prompt and efficient delivery of our recent order.”

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Posted 2 months ago

“Prompt delivery of a good product at a reasonable price.”

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Posted 2 months ago

“Excellent service, quick delivery and they're out in the garden with bird feeders on.”

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Posted 2 months ago

“Excellent product and service very happy thank you”

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Posted 2 months ago

“Delighted with product (6ft x 2ft wooden raised bed). Could not find right size antwhere. will be ideal for runner beans.”

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Posted 2 months ago

Harrod Horticultural is rated 4.6 based on 11,319 reviews