Harrod Horticultural Reviews

4.6 Rating 11,328 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering is easy,and fast efficient service and delivery.”

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Posted 2 days ago

“I was super impressed with this company. I bought some 4 in 1 metal raised beds for my veg patch. They arrived swiftly. I realised that if I changed the shape slightly they would fit much better into my patch, but I would need 4 additional smaller panels. I phoned and explained what I wanted. The lady I spoke to was incredibly helpful and sourced the additional panels, which arrived quickly with extra fixings included. A really personal service. Great quality and easy to put together. They look fab with a retro feel I love.”

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Posted 4 days ago

“Wasn't expecting such a good quality product ( standard raised bed). It's very sturdy and certainly needed an electric screwdriver and help with assembly. I think the cost was a bit excessive but I'm sure it will last.”

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Posted 1 week ago

“An impressive, strongly and well made. Thank you”

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Posted 1 week ago

“Arrived on time but one piece of wood was damaged in transit. After sending a photo a single new piece was promptly delivered.”

Harrod Horticultural 5 star review on 24th March 2026

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Posted 1 week ago

“Roman arch and arch fence starter kit arrived promptly as expected. All in good condition and with clear instructions. The only challenge was the gribble clips. We felt that instructions for using these could have been clearer.”

Harrod Horticultural 5 star review on 23rd March 2026

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Posted 1 week ago

“Ordered 4 raspberry support frames. They arrived within a few days and look amazing in my clients garden. Top products and top service.”

Harrod Horticultural 5 star review on 22nd March 2026

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Posted 1 week ago

“Excellent service. Website very easy to navigate. Goods despatched promptly.”

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Posted 2 weeks ago

“pleased with item thanks”

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Posted 2 weeks ago

“Ordered arch online - description is accurate. Delivered well-packed, all components present. Construction was straightforward - completed without assistance.”

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Posted 2 weeks ago

“Great products and the customer service is excellent. Would definitely recommend Harrod Horticultural and will be purchasing more products in the future.”

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Posted 2 weeks ago

“Placed a telephone order which was handled very well at the call centre.”

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Posted 2 weeks ago

“Swift and efficient!”

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Posted 3 weeks ago

“We’ve bought numerous items from Harrod and have always found their service and quality of goods second to none! All of our items are sturdy and beautifully finished, we know they will last for many years to come.”

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Posted 3 weeks ago

“Excellent after sales service. One of the wooden boards of my raised beds was found to be damaged on opening but one phone call later and a replacement was sent straight away”

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Posted 3 weeks ago

“We needed some additional parts to customise our raised beds. We didn't even know if this was possible. We spoke with Jack, a very helpful member of staff who made enquiries and we were able to get these. Thank you for the effort for our order.”

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Posted 3 weeks ago

“My obelisk arrived on on the date expected and is now supporting my climbing rose successfully. This obelisk is very sturdy and was easy to erect. Also looks nice in situ.”

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Posted 4 weeks ago

“Not the cheapest but excellent qualty products.”

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Posted 1 month ago

“Comms and customer service up there with the best. Spam heavy on emails but otherwise I’d recommend Harrod Horticultural.”

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Posted 1 month ago

“Ordering a greenhouse heater was easy and delivery time was spot on. Really good service.”

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Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,328 reviews