Harrod Horticultural Reviews

4.6 Rating 11,246 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you are looking for a quality Arch for your garden that is superbly made and simple to assemble, then look no further than Harrod Horticulture. I ordered the ARC-408 Ellipse Arch 2.5mW x 2.23mH x 60cmD Below Ground and the ARC-021 Hole Former which made the job even easier. Yes, there are cheaper arches available from other suppliers but the quality of build and the transformation in the garden would be difficult to beat. I will only be buying my garden supplies from Harrod Horticulture in the future.”

Harrod Horticultural 5 star review on 10th July 2019

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Posted 6 years ago

“Easy to place an order on line, delivered on time and as ordered.”

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Posted 6 years ago

“Good quality products, delivered as promised”

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Posted 6 years ago

“Good delivery service”

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Posted 6 years ago

“Great product, great service. definitely would recommend. Thank you. Just loving the panels that make up the bed for my herb garden. So practical and so stylish.”

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Posted 6 years ago

“Very pleased with the goods, and the service at every stage.”

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Posted 6 years ago

“I placed three on line orders with three different companies. All three had a problem but only Harrod Horticultural addressed the issue and dealt with it promptly. They even put John Lewis Partnership to shame. There was a manufacturing fault and Harrod sorted it out quickly and effectively. I will certainly buy from them again. Not sure about John Lewis!”

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Posted 6 years ago

“It's great to be able to buy netting off the roll so you can order just the right amount. The soft mesh butterfly netting is good quality, both strong and easily draped. The product arrived in a strong paper sack, rather than plastic, and was delivered promptly.”

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Posted 6 years ago

“I have ordered several items now and all interactions have been extremely professional. I have recommended Harrod to several friends as a result of my experiences.”

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Posted 6 years ago

“The process of placing orders and receiving goods is seamless and quick. I have no quibble with your service, and would recommend you in terms of service. However, the plant supports I bought are not robust; they wobble under pressure - definitely more style than substance. I would have preferred to pay more for something that is going to last. If it were not such a hassle to return a very large item, I would have done so.”

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Posted 6 years ago

“Ordering was nice and easy Delivery My parcel come very quickly Package Was wraped up well”

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Posted 6 years ago

“Excellent price for excellent product. Ordering was easy, delivery quick and straightforward and assembly was good with my husband helping. All fitted well, looks sturdy and hopefully will last for a long time. I bought a liner as recommended and now have a wonderful raised bed full of veggies.”

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Posted 6 years ago

“Buying brackets for the hoops I'd already got just finish my raised beds to a tee well worth expense and effort”

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Posted 6 years ago

“Couldn’t complete order online but lady I spoke to on phone was very helpful and ordered it for me. There was a delay with delivery but I was advised by email and again when it had been despatched.”

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Posted 6 years ago

“Prompt delivery. Garden weed burner is good quality and competitively priced. It has worked really well in keeping annual weeds under control but less effective on more robust weeds such as dandelions which have started to sprout through some old tarmac.”

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Posted 6 years ago

“Kept well informed concerning orders Very pleased with the robust quality of the products received - obelisks & other metal 'stands'”

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Posted 6 years ago

“Beautiful terracotta cane toppers, locally made, well wrapped and delivered promptly - excellent!”

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Posted 6 years ago

“Love my rusty trellis”

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Posted 6 years ago

“Excellent customer service , happily discussed what we needed and sent samples first.”

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Posted 6 years ago

“First class service from this company, it's the only company I have purchased from that have delivered before they took my money. The lady on the phone was so nice and so helpful it was a pleasure to deal with them.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,246 reviews