Harrod Horticultural Reviews

4.6 Rating 11,462 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,462 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 6th October 2026

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From order to delivery was excellent Love our new Southwold table and chairs The bench too are extremely well made and comfortable”

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Posted 5 months ago

“good website to see products available. good ordering experience”

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Posted 5 months ago

“Ordering is easy,and fast efficient service and delivery.”

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Posted 6 months ago

“I was super impressed with this company. I bought some 4 in 1 metal raised beds for my veg patch. They arrived swiftly. I realised that if I changed the shape slightly they would fit much better into my patch, but I would need 4 additional smaller panels. I phoned and explained what I wanted. The lady I spoke to was incredibly helpful and sourced the additional panels, which arrived quickly with extra fixings included. A really personal service. Great quality and easy to put together. They look fab with a retro feel I love.”

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Posted 6 months ago

“Wasn't expecting such a good quality product ( standard raised bed). It's very sturdy and certainly needed an electric screwdriver and help with assembly. I think the cost was a bit excessive but I'm sure it will last.”

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Posted 6 months ago

“An impressive, strongly and well made. Thank you”

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Posted 6 months ago

“Arrived on time but one piece of wood was damaged in transit. After sending a photo a single new piece was promptly delivered.”

Harrod Horticultural 5 star review on 24th March 2026

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Posted 6 months ago

“Roman arch and arch fence starter kit arrived promptly as expected. All in good condition and with clear instructions. The only challenge was the gribble clips. We felt that instructions for using these could have been clearer.”

Harrod Horticultural 5 star review on 23rd March 2026

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Posted 6 months ago

“Ordered 4 raspberry support frames. They arrived within a few days and look amazing in my clients garden. Top products and top service.”

Harrod Horticultural 5 star review on 22nd March 2026

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Posted 6 months ago

“Excellent service. Website very easy to navigate. Goods despatched promptly.”

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Posted 6 months ago

“pleased with item thanks”

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Posted 6 months ago

“Ordered arch online - description is accurate. Delivered well-packed, all components present. Construction was straightforward - completed without assistance.”

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Posted 6 months ago

“Great products and the customer service is excellent. Would definitely recommend Harrod Horticultural and will be purchasing more products in the future.”

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Posted 6 months ago

“Placed a telephone order which was handled very well at the call centre.”

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Posted 6 months ago

“Swift and efficient!”

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Posted 6 months ago

“We’ve bought numerous items from Harrod and have always found their service and quality of goods second to none! All of our items are sturdy and beautifully finished, we know they will last for many years to come.”

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Posted 6 months ago

“Excellent after sales service. One of the wooden boards of my raised beds was found to be damaged on opening but one phone call later and a replacement was sent straight away”

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Posted 6 months ago

“We needed some additional parts to customise our raised beds. We didn't even know if this was possible. We spoke with Jack, a very helpful member of staff who made enquiries and we were able to get these. Thank you for the effort for our order.”

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Posted 6 months ago

“My obelisk arrived on on the date expected and is now supporting my climbing rose successfully. This obelisk is very sturdy and was easy to erect. Also looks nice in situ.”

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Posted 6 months ago

“Not the cheapest but excellent qualty products.”

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Posted 7 months ago

Harrod Horticultural is rated 4.6 based on 11,462 reviews