Harrod Horticultural Reviews

4.6 Rating 11,248 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was delivered when it was expected and the gardener put up the fence extension with no bother at all. Everything was as expected.”

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Posted 6 years ago

“I ordered greenery to make Christmas wreaths. It arrived on time and was exactly as advertised.”

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Posted 6 years ago

“Best price for items I wanted and the parcel arrived the next day.”

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Posted 6 years ago

“Good quality products excellent service.A pleasure to shop with you.”

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Posted 6 years ago

“All items purchased have been of good quality and comply exactly as described. Prompt delivery. Customer service good, friendly staff. Consider receive value for money.”

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Posted 6 years ago

“Good quality products”

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Posted 6 years ago

“Our purchase was processed and delivered in good time without any drama or hold-ups. Nice to get good service nowadays.”

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Posted 6 years ago

“East to follow website and very quick delivery of my order - everything was smoothly processed and you did exactly what you said. This counts for a lot these days. The product is true to your description and packaged sensibly too. Thank you.”

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Posted 6 years ago

“Very prompt service, item well packed and exactly what I needed.”

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Posted 6 years ago

“ORDER WAS DELIVERED EXACTLY ON TIME AS ALWAYS.”

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Posted 6 years ago

“We bought two raised beds to add to the three we’d previously got from Harrod a few years ago, and were very pleased with. Relatively easy for two people to assemble. Good and solid.”

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Posted 6 years ago

“Excellent service - nets just what we needed.”

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Posted 6 years ago

“the items were received promptly and very well packaged”

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Posted 6 years ago

“Our raised bed was delivered very quickly and just as I expected. Good quality wood and easy to follow instructions. Took only a short time to construct and was very sturdy. Very pleased with it.”

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Posted 6 years ago

“Fast delivery. Products as described and of good quality. Good customer service when dealing with queries.”

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Posted 6 years ago

“Harrod Horticultural stock things that gardeners actually want, like the slatted compost bin that I bought recently. Increasingly, garden centres no longer seem to sell such items. Also I have always found the quality of HH's goods to be excellent. Ordering is straightforward and delivery rapid. Thank you all round”

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Posted 6 years ago

“They offer keen gardeners a good range of quality products at fair prices. In the extremely rare event of having a query regarding an order, the Customer Service team are very professional and make me feel valued as a customer.”

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Posted 6 years ago

“All I wouldlike to say is: The service was good and above all was the communication.with customer services”

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Posted 6 years ago

“They had the product I wanted and delivered it quickly.”

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Posted 6 years ago

“Great products, delivered quickly”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,248 reviews