Harrod Horticultural Reviews

4.6 Rating 11,257 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. First class product. I am happily using it this very day.”

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Posted 4 years ago

“Great online store, prompt delivery, quality products”

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Posted 4 years ago

“Excellent service, order was delivered promptly and well packaged.”

Harrod Horticultural 5 star review on 3rd June 2021

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Posted 4 years ago

“Both product and service very good.”

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Posted 4 years ago

“I ordered a Sneeboer Dutch Royal Hoe which I returned to Harrod Horticultural as it was not made to the high standards I expect from Sneeboer. I have recently purchased from Sneeboer a hand fork and a ladies' spade and fork. All three are of very high quality. Harrod arranged for the return of the hoe promptly and I am awaiting a replacement. The quality of manufacture is out of their control, so no blame attaches to them for it, and their service has been impeccable.”

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Posted 4 years ago

“Excellent products and service. Definitely to be recommended.”

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Posted 4 years ago

“Good. One word”

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Posted 4 years ago

“Excellent service, cannot fault it.”

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Posted 4 years ago

“Very pleased with the quality and speed the packages where delivered during the lock down.”

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Posted 4 years ago

“Amazing ultra fine netting used for my vegetable patch and it has worked a treat to keep any the insects. I'm thrilled with it. Can't recommend it enough.”

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Posted 4 years ago

“Easy site to access. Excellent products. Fast delivery.”

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Posted 4 years ago

“I was very happy with the service you provided: helpful advice over the phone and prompt delivery in good packaging.”

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Posted 4 years ago

“Harrod were very good at keeping me informed about my order, but the delivery company let us down. Despite being informed about a change of address for the delivery they still delivered the obelisk to my home. No-one was there to take delivery, so they left it at the front door where it had to stay for almost a week, because we were on holiday. Fortunately, it was still there when we got back,”

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Posted 4 years ago

“All the order arrived on time and apart from one bag which had the wrong part( which was quickly rectified) every thing was fine. It all fitted together easily and keeps birds and butterflies from my plants. Very pleased with everything.”

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Posted 4 years ago

“Enjoy purchasing from Harrods Horticultural has a variety of garden equipment and especially the different types of insect netting price /quality are really good always use this company for my garden extras”

Harrod Horticultural 5 star review on 31st May 2021

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Posted 4 years ago

“Excellent quality plant supports. Have now bought a couple of times from Harrod Horticultural and the service has been top notch with frequent communication updates and deliveries have always been within the timeframe stated at time of purchase. Will be using this company again.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very good service, long delay between ordering and receiving product but that seems the norm these days. Am thrilled with table and chairs they look beautiful and really well made.”

Harrod Horticultural 5 star review on 30th May 2021

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Posted 4 years ago

“Quick delivery great quality great price”

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Posted 4 years ago

“Excellent service, super quick delivery and quality product.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,257 reviews