Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The trellis is a lovely product and will be so much better and long-lasting than constructing one from canes. The website was easy to order from and the delivery was quick.”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the trellis.

Posted 1 year ago

“Efficient.Pleasant.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“I wanted a net to protect my fish pond. I got a net and metal frame from Harrod Horticultural and it is perfect. My fish are safe and it's easy for me to move when I need to do work in the pond. Service was very good.”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the pond cover.

Posted 1 year ago

“Consistently high standard of service”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Two very cheerful and polite gentleman arrived with our table and 4 chairs and soon had it all put together. It now has pride of place on our patio. The quality and finish is first class. Having seen many examples of your products at Wisley I was confident it would be. It will give us much pleasure over the years, many thanks, Colin and Mandy”

Harrod Horticultural 5 star review on 9th November 2023

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Posted 1 year ago

Thank you for your kind review and so pleased you are happy with the furniture. Thank you for sharing the photo, looks a lovely setting.

Posted 1 year ago

“Expensive but excellent!”

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Posted 1 year ago

Thank you for your kind review it is appreciated.

Posted 1 year ago

“Excellent service, products and delivery, thank you.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Great product quite easy to attach excellent results so far will see how it performs in winter”

Harrod Horticultural 5 star review on 5th November 2023

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Posted 1 year ago

Thank you for your kind review and great to see a picture of it in place.

Posted 1 year ago

“I bought bubble wrap for a greenhouse and plastic cloches for winter protection of greenhouse and garden service was 1st class including conversation by phone with staff who were extremely helpful. The bubble wrap was far superior in quality to any in the garden centres.”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the quality of the products.

Posted 1 year ago

“The bubble wrap I needed was twice out of stock; despite this setback, as soon as possible it was delivered before the third date. Super helpful lady on the phone! I’m sure she had a hand in the process!”

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Posted 1 year ago

Thank you for your kind review and apologies for the delays you experienced.

Posted 1 year ago

“Excellent service, thank you.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Good range of high quality products which should last many years. Prompt despatch and excellent communication gives confidence that any issue would be quickly resolved. Recommended by a neighbour who is also very happy with his purchases.”

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Posted 1 year ago

Thank you for your kind review, pleased to hear you are happy with the products and thanks to your neighbour for the recommendation!

Posted 1 year ago

“The trumpet obelisk design is attractive but in my view not entirely practical without a more substantial ring base. It is tall and narrow and will be subject to a lot of lateral pressure for which I am not sure the supplied 12 '' stays are sufficient”

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Posted 1 year ago

Thank you for your review, your comments will be passed onto our design team who will investigate the issue you have raised. Thanks for your feedback as it helps us continually improve our products.

Posted 1 year ago

“Efficient with a huge range of great products...something for everyone.”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“We ordered a wheelbarrow and had some difficulties in assembling it. I spoke to Amanda in customer services who then contacted the supplier. Amanda then sent me two photos which enabled us to assemble the wheelbarrow easily. Very prompt and helpful advice.”

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Posted 1 year ago

Thank you for your kind review and pleased we were able to help with the assembly for you.

Posted 1 year ago

“Excellent service throughout highly reccommended.”

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Posted 1 year ago

Thank you for your kind review, it really is appreciated.

Posted 1 year ago

“Ordered 4 raised beds. They were easy to erect and look great. So happy with them.”

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Posted 1 year ago

Thank you for your kind review it is appreciated.

Posted 1 year ago

“Very prompt and safe delivery”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Excellent service regarding our obelisks from placing the order to receiving it.”

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Posted 1 year ago

Thank you for your kind review and pleased to hear you are happy with the obelisks.

Posted 1 year ago

“Great products and fantastic service every time.”

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Posted 1 year ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews