Harrod Horticultural Reviews

4.6 Rating 11,393 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,393 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service Informative Great care”

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Posted 2 years ago

“Great product. Easy to fix and excellent customer service.”

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Posted 2 years ago

Thank you for your kind review it really is appreciated.

Posted 2 years ago

“Item as described and of good quality. Speedy delivery. Would recommend and use this company again”

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Posted 2 years ago

“Prompt delivery and great product for use in the greenhouse. Always an efficient service.”

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Posted 2 years ago

Thank you for your kind review it really is appreciated.

Posted 2 years ago

“Excellent company to deal with. Fantastic reasonably priced and extremely good quality products. Very efficient delivery times as well. I would highly recommend this company.”

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Posted 2 years ago

“So pleased! Really love the raised bed kit. Great instructions and everything that was needed was there. Did order the lining as well. Can't say how well it will hold up over the years, but got good hopes.”

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Posted 2 years ago

“Excellent service good quality product”

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Posted 2 years ago

“After I made a complete mess of my order I received a brilliant response from the company who sorted everything out. Great service.”

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Posted 2 years ago

“Excellent service arrived quicker than expected, great product in the size required which ment making the job easier.”

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Posted 2 years ago

“Excellent customer service from Amanda during each of my three recent purchases. As an ambassador for the company she inspires trust and confidence. The manger and accessories I purchased are of superior quality and the instructions provided were clear and helpful.”

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Posted 2 years ago

“Excellent service, prompt deliveries and excellent products. Been using frames, cloches, nets, etc for 8yrs and they are lasting well, looked after in winter, stored away when necessary.”

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Posted 2 years ago

“Easy purchase of a great item”

Harrod Horticultural 5 star review on 16th April 2024

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Posted 2 years ago

Thank you so much for your kind review, the moon gate arch is looking fantastic, thanks for sharing the photo!

Posted 2 years ago

“Love my volcanic ash it will be well used the plant love it”

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Posted 2 years ago

Thank you for your kind review and so pleased you are happy with the volcanic ash, sure your plants will love it too!

Posted 2 years ago

“Items I ordered were quickly dispatched with a good courier. They were well packed and came with clear assembly instructions.”

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Posted 2 years ago

Thank you for your kind review, it is appreciated.

Posted 2 years ago

“Excellent service, speedy delivery, well packed goods.”

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Posted 2 years ago

Thank you for your kind review we really do appreciate your feedback.

Posted 2 years ago

“Good quality Slot & Lock veg cage, which was easy to build, with all the necessary screws, bolts and connectors provided. 4 days from order to delivery for a large bulky item. My only gripe is the poor on the day delivery tracking from DX, who seem to think an all day delivery slot is acceptable in the 21st century!”

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Posted 2 years ago

Thank you for your review and pleased you are happy with the product. Sorry to hear about the delivery issue you experienced with DX, we are constantly striving to provide our customers with the best service and your comments will be passed on.

Posted 2 years ago

“The service (purchase and return) has been very attentive and supportive.”

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Posted 2 years ago

Thank you for your kind review we really do appreciate your feedback.

Posted 2 years ago

“Easy to order”

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Posted 2 years ago

Thank you for your kind review we really do appreciate your feedback.

Posted 2 years ago

“I needed extra pins for a rose pillar. I couldn't find them on the Harrod website. So I telephoned and got a really helpful responses. The pins arrived within the week which seemed incredibly efficient. Would definitely order again.”

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Posted 2 years ago

“Ordering online was simple and plenty of time to review. Order arrived ahead of time and in perfect condition (very well wrapped). Instructions are well written. I purchased the hole maker and it certainly made things much easier. Ground arch sockets went in easily and ensured a perfect arch. The quality of the metal shines through. Overall excellent product and looks beautiful.”

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,393 reviews