Harrod Horticultural Reviews

4.6 Rating 11,234 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 16th July 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the way I was kept informed of delays in delivery. The replacement cylinders for the window openings arrived when expected, were easy to install and are working perfectly.”

Helpful Report

Posted 3 years ago

“the goods have always arrived in a timely manner and safely, although liquid.”

Helpful Report

Posted 3 years ago

“Items missing were quickly supplied”

Helpful Report

Posted 3 years ago

“Always ahead of the field with terrific products and amazingly affordable prices.”

Helpful Report

Posted 3 years ago

“your supports maintain the look I want - luxuriant planting, all safely kept in place and protected from our Cornish winds.”

Helpful Report

Posted 3 years ago

“I was happy with my sneeboer tools. Built to last. They are very expensive though. The item I particularly wanted always seems out of stock.”

Helpful Report

Posted 3 years ago

“Quality and delivery were good”

Helpful Report

Posted 3 years ago

“Prompt and precise.”

Helpful Report

Posted 3 years ago

“I ordered a product with wrong measurements and the customer care team were marvellous. They arranged for my product to be collected and reordered the correct item.A very pleasant and efficient admin team .I felt I was receiving proper customer care and not just lip service.”

Helpful Report

Posted 3 years ago

“Packages were wrapped really well.”

Helpful Report

Posted 3 years ago

“We ordered several bags of Strulch from Harrod Horticultural, online. We hadn't ordered from them before, but were pleased with the price and delivery - everything went smoothly.”

Helpful Report

Posted 3 years ago

“I was happy with the quality of the product I purchased from Harrod. Also the variety of products are extensive and the level of service extremely good.”

Helpful Report

Posted 3 years ago

“We bought a large 7 x 3 meter aluminium fruit cage. Apart from some hassle with the door hinges it went up easily and we are delighted with it.”

Helpful Report

Posted 3 years ago

“I've used Harrod extensively over the past few years. Harrod's service and product quality are both excellent.”

Helpful Report

Posted 3 years ago

“Fast delivery. Regular updates on processing and shipping order. All in all a great experience. The netting i bought was high quality and it was great that i could order the size i needed in one piece. Would highly recommend.”

Helpful Report

Posted 3 years ago

“Very helpful and efficient”

Helpful Report

Posted 3 years ago

“Harrod service and quality as usual.”

Helpful Report

Posted 3 years ago

“Item delivered on time. Very well packaged and easy to understand instructions”

Helpful Report

Posted 3 years ago

“Mark arrived at the informed time and started work on the dot. Alot was achieved within the agreed time slot and a revisit was agreed to undertake further work. Very pleased with the attitude and work rate put into the garden.”

Helpful Report

Posted 3 years ago

“Very happy with my new lean to coldframe, top quality & service.”

Harrod Horticultural 5 star review on 9th August 2021

Helpful Report

Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,234 reviews