Harrod Horticultural Reviews

4.6 Rating 11,246 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommend this company to everyone....excellent service with quality products.”

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Posted 6 years ago

“Order processed promptly by 'phone. The very pleasant and helpful service was appreciated. Delivery was within stated time and quality of product is excellent”

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Posted 6 years ago

“Very fast and easy.”

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Posted 6 years ago

“Every thing I have bought from Harrod Horticulturl has been exactly as described and easy to use the one exception being my last purchase of a garden watring kit . As I found the written instructions puzzling ,possibly not written originally in english and translated by someone not familiar with gardening terminology I decided to phone the customer help line and spoke to a very charming and helpful lady who was not only able to sort out my problems but even found a video online which showed exactly how to install the system. Now that is real service which I greatly appreciated so I shall certainly continue to buy from Harrod Horticultural and have reccomended the company to my friends.”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“I purchased a bean/sweet pea support frame. Online ordering was easy and the item despatched quickly. On arrival I checked the parts and found I had a frame connector missing. The telephone support was excellent and the missing part arrived a couple of days later.”

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Posted 6 years ago

“Excellent! Sturdy, well thought through, easy to erect, very quick & easy to add & remove the fleece cover.”

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Posted 6 years ago

“Timely delivery and well packaged”

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Posted 6 years ago

“I am very happy with the service I received from Harris Horticultural. I ordered the ‘shepherds crooks’ to hang bird feeders from and they are excellent. They are very sturdy metal construction, made of one solid piece (as opposed to the sectional versions other companies sell) which means they’re much more stable in use. The height also is great - much taller than most others which is better for the birds. I highly recommend them!”

Harrod Horticultural 5 star review on 2nd June 2019

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Posted 6 years ago

“Dealt with my problems effectively.”

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Posted 6 years ago

“Very efficient service and very good quality goods.”

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Posted 6 years ago

“I hadn't previously made purchases through Harrod Horticultural but thanks to the information in the small brochure I was made aware of all the products available through this company. I found the process by phone helpful since I was able to gain a little more information about the product. I could hardly believe the speed of delivery and all merchandise well packaged and in perfect condition. I bought the vertical metal plant support rods and link rods which are ideal and the perfect solution to some of my gardening headaches. I shall certainly keep this company in mind when making future purchases.”

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Posted 6 years ago

“Very good service Very happy with the pergola Excellent quality”

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Posted 6 years ago

“After buying cheap and shoddy things for my garden for years, I thought that I would try one thing that was well made, I have bought several things a fruit cage, an arch for my beans etc. ..I dont recommend many things to my friends but i would be happy to recommend Harrod to anybody...”

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Posted 6 years ago

“Very happy with the service I got will use again if required”

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Posted 6 years ago

“Professional, punctual and good quality reliable product.”

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Posted 6 years ago

“Superb in quality and price.”

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Posted 6 years ago

“A very good quality product at a good price, delivered quickly and safely. Impressive from beginning to end”

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Posted 6 years ago

“Easy to compare products and to order. Very slick delivery.”

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Posted 6 years ago

“Really helpful Customer Service people ~ thank you! I will definitely buy from this site again :)”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,246 reviews