Harrod Horticultural Reviews

4.6 Rating 11,246 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, order took less than a week from order to delivery. Delivered as advertised.”

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Posted 5 years ago

“Cold frame ordered. The quality of our aluminium cold frame is excellent. I particularly liked the thought in the design to make it easy to assemble, such as all the glass pieces being the same size.”

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Posted 5 years ago

“Prompt and efficient service throughout”

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Posted 5 years ago

“A superb product backed up with excellent service. It’s nice to be able to make positive comments in this day and age. I will be looking to use more of your products in the new gardening season.”

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Posted 5 years ago

“I have used Harrod several times over a few years and am always very happy with the whole experience.”

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Posted 5 years ago

“Excellent service, prompt delivery and the fleece covers for my plants are of the highest quality and more than I expected really nothing like them available on the high street well recommended to all gardeners thank you”

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Posted 5 years ago

“Delivery was fast and the items were well packed. I made a mistake and ordered the same product twice. Jarrod Horticultural noticed the error, emailed me promptly and refunded the second payment. I would have no hesitation in recommending them to friends.”

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Posted 5 years ago

“I had this idea to create a frost resistant tunnel to keep vulnerable plants through the winter. I found exactly what I was looking for in the Harrold catalogue. I received the parts I ordered quickly and having assembled a tunnel I now await next spring to see the result having maintained a periodic check on things to make sure all is well.”

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Posted 5 years ago

“Easy ordering and quick delivery”

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Posted 5 years ago

“Ordered the Wisteria umbrella on the website and delivered with no hassle lovely quality, solid and Will last a long time”

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Posted 5 years ago

“Quick delivery. All was in excellent order.”

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Posted 5 years ago

“First class company. One of the best on the internet. Cheers”

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Posted 5 years ago

“What I purchased was a very wonderful design for entering my 6' high fruit cages.”

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Posted 5 years ago

“Items arrived promptly.”

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Posted 5 years ago

“Excellent manger and easy to assemble. We were replacing a 6’ model with an 8’. Excellent customer service. The smaller items arrived on the day we were expecting it. I called customer services who could track the packages and said that one pack had not made it from one destination to the Andover depot . They arranged for it to be delivered on the following morning which was a Saturday (not a usual delivery day). We had it by 8.30am.”

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Posted 5 years ago

“The service from Harrod Horticultural was first class as was the product. The only fault was the fact they use DPD for delivery and they are worse than rubbish”

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Posted 5 years ago

“Excellent service - my items arrived promptly in excellent condition.”

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Posted 5 years ago

“Excellent product. Good value and quickly delivered. Easy to assemble and looks great. What more could I ask.”

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Posted 5 years ago

“Excellent service, prompt delivery and goods wrapped securely.”

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Posted 5 years ago

“Perfect mail order service as usual, a lifeline for the north of Scotland”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,246 reviews