Harrod Horticultural Reviews

4.6 Rating 11,246 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items and good service. I don't think I have ever been disappointed with an item. I just wish I could order from them, without adding myself once again to their mailing lists - both postal and email. I really don't need marketing information by email, and their catalogs go straight into the recycling, as - if I need something - I order online. But every time I place an order, I seem to find myself back on their lists again.”

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Posted 5 years ago

“Excellent products and service”

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Posted 5 years ago

“Netting I purchased is still wrapped up and will not be in use till next year, cannot comment at the moment.”

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Posted 5 years ago

“Have made a number of purchases from Harrods and found everything to be good, from ordering online, to delivery and quality of product.”

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Posted 5 years ago

“Good quality product, delivered quickly with clear assembly and installation instructions.”

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Posted 5 years ago

“Excellent service. Great products”

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Posted 5 years ago

“I have made several purchases from Harrod in the past and have always found both the service and quality of goods to be first class, I have no hesitation in recommending them or using them again in the future.”

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Posted 5 years ago

“The whole process of dealing with Harrod Horticultural was excellent as was the product.”

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Posted 5 years ago

“Fast delivery. Always great quality.”

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Posted 5 years ago

“I ordered some bubble wrap for my greenhouse, it arrived quickly and was very well wrapped.I can recommend this product and the service.”

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Posted 5 years ago

“Fast and efficient service.”

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Posted 5 years ago

“Very pleased with goods and the quick delivery. Will order again.”

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Posted 5 years ago

“Very fast delivery to my home.”

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Posted 5 years ago

“Quality products and prompt service.”

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Posted 5 years ago

“We damaged a part for one of the items we ordered and customer service at Harrod were very helpful indeed. I offered to buy a replacement but there was no question of that and they sent us a replacement free of charge. Thank you guys - as ever you are very helpful indeed”

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Posted 5 years ago

“Bought the heart shaped trowel as a gift for my sister who is very pleased with it. The parcel arrived very quickly and was sensibly packaged.”

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Posted 5 years ago

“The staff were incredibly accommodating. Two different entrances from two different named roads, a challenge. Your staff did a splendid job, phoned after delivery to check all had gone well. Driver of delivery firm was very good too. Thank you Harrod.”

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Posted 5 years ago

“Amazingly swift service, couldn't ask for more!”

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Posted 5 years ago

“Excellent personal service. Couldn’t be more helpful and prices extremely competitive”

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Posted 5 years ago

“Easy to order and very good delivery service.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,246 reviews