Harrod Horticultural Reviews

4.6 Rating 11,235 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poultry netting, very pleased with it, although expensive”

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Posted 4 years ago

“Excellent product range, prices reasonable and very prompt delivery.”

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Posted 4 years ago

“ordering easy and secure, delivery very good kept informed also . have not used product yet as weather very poor .”

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Posted 4 years ago

“Sorry. My second to last order was terrible.”

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Posted 4 years ago

“My order was dealt with promptly and I was kept up to date with its progress until it was delivered as promised.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very rapid dispatch”

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Posted 4 years ago

“Excellent service. I was disappointed that the Burgon and Ball scoop I ordered for my husband was out of stock for Christmas but I was most impressed with the caring and regular emails l I received keeping me up to date with latest estimates on delivery dates. The money wasn't taken for my order until it came in and I knew my order had not been forgotten - most important aspect of customer service. Well done! I shall shop again at Harrod for my husband's gardening gifts!”

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Posted 4 years ago

“Easy online ordering & prompt delivery”

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Posted 4 years ago

“The vegetable cage and large plant supports were better than I thought they would be Perfect for my garden and great protection for plants”

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Posted 4 years ago

“Mmmmm mmmmm mmmm. Mmmmmnnnnnnnn”

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Posted 4 years ago

“Surprised at the packaging!”

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Posted 4 years ago

“My sister and brother in law wanted vouchers from you for Xmas, so they where very happy to have received them. Thanks again”

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Posted 4 years ago

“Excellent service, thank you.”

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Posted 4 years ago

“I ordered a Hotbinand waited for delivery. I contacted Harrods for a likely delivery date . They responded immediately saying the Manufacturer had indicated early in January . The item was delivered on time.”

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Posted 4 years ago

“Very prompt service; everything so well packaged - much appreciated”

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Posted 4 years ago

“The Access FBG Growhouse is an excellent quality product, already providing a bright spacious growing environment for our allotment seedlings. I was immediately impressed with the build quality of this product and the fact that detailed printed assembly instructions are provided. Unlike so many flat pack furniture items and appliance instructions today, which only provide pictures, these included detailed text for the sequence. The manufacturers, Access, also offer a series of comprehensive online videos. Although, I did note some very slight variations in the sequence between the video and the printed version. One other minor observation; I'd consider installing the 'L' brackets (feet) onto the vertical legs earlier in the process; you either have to invert the entire frame, when assembled, or install them at the base of the legs in situ. This is to avoid moving the frame out of alignment.”

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Posted 4 years ago

“The goods arrived quickly and were well packaged. The price including the postage was cheaper for the same items than other sites on the internet.”

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Posted 4 years ago

“Great products, exceptional quality, smooth ordering process and safe and speedy delivery👍”

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Posted 4 years ago

“Fast and efficient service. More than satisfied.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,235 reviews