Harrod Horticultural Reviews

4.6 Rating 11,235 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service I received from Harrod Horticultural. They answered all my questions, including ringing me back when I called & they were engaged. They reviewed my raised bed plan promptly & discussed options. Very Happy Customer, Mrs B Robinson.”

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Posted 4 years ago

“Service is excellent, easy and helpful, and delivers on time”

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Posted 4 years ago

“Very pleased with the product and excellent service and quick delivery.”

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Posted 4 years ago

“Great product and service provided and will shop with them again, thank you .”

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Posted 4 years ago

“Everything we ordered for Christmas came well wrapped and was delivered very quickly.”

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Posted 4 years ago

“Arrived on time - all looks good. Thanks”

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Posted 4 years ago

“Very helpful and accurate”

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Posted 4 years ago

“Good service. First class product.”

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Posted 4 years ago

“Excellent service, goods arrived in excellent time.”

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Posted 4 years ago

“Given as a Xmas gift and very well received. Very good quality product.”

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Posted 4 years ago

“Super quick delivery! Arrived within 24 hours. Very Impressed”

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Posted 4 years ago

“I am very satisfied with the boot scraper which I bought as a present for my daughter. The service from Harrod Horticultural was excellent and efficient. I am distressed to say the boot scraper was so attractive that it was stolen from my daughters front doorstep two days ago. Gill Wilde”

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Posted 4 years ago

“Amazing fast delivery, superior arches, easy to assemble and all look great”

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Posted 4 years ago

“Easy to order”

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Posted 4 years ago

“The service I received was just fine and so were the two Obelisks that I ordered. Excellent. The only thing I would mention is that these items which are designed to live outside were wrapped in non recyclable plastic. Being a garden supplier I would urge you not to do this, as it was not necessary and the plastic was particularly thick and no biodegradable. I hope you don't mind me mentioning this and hope you can change this as I really don't think customers would mind one bit. Thanks Andrew Overton”

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Posted 4 years ago

“A replacement netting after more than 10 years of good use. I have no complaints about the product and the service was excellent”

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Posted 4 years ago

“Prompt and efficient. Will definitely use again.”

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Posted 4 years ago

“Excellent support and service greatly appreciated.”

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Posted 4 years ago

“Excellent service from Harrod Horticultural”

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Posted 4 years ago

“Excellent communication. thank you for your assistance in resolving my recent order.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,235 reviews