Harrod Horticultural Reviews

4.6 Rating 11,393 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,393 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product and the speed of delivery. Feels exactly as described, light and easy to manoeuvre. Does the job!”

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Posted 4 years ago

“Prompt delivery and high quality, good-looking products. I have purchased a fruit cage, espalier and raspberry frames, and I expect them to last for years. My only criticism - the steel cable for these supports is really difficult to cut, and still leave a pointed end narrow enough to feed through the gripple clips. It would be much better if the cable could be supplied already cut to the appropriate lengths for the frame.”

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Posted 4 years ago

“Whilst I am very happy with the service and products received from Harrod Horticultural I do wish they would open a product collection point at their premises as I live near to their Lowestoft warehouse. As it is my order is collected from Lowestoft by courier, sent to a Norwich depot and then returned to Lowestoft to deliver to me. This all takes about 3 days and is not very eco-friendly, costs me extra money takes longer to reach me and is bad for the environment!”

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Posted 4 years ago

Many thanks for your review. However, it is possible to collect your orders from our Lowestoft Office, you would just need to contact Customer Services to place your order and make arrangements for the collection.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Ordered a zip for a walk in cage. Absolutely brilliant. Easy to set up and makes easy work to enter the cage.”

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Posted 4 years ago

“Always top quality goods”

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Posted 4 years ago

“Good product,”

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Posted 4 years ago

“Over the past 18 months I have purchased 8 items from Harrod. 6 raised metal beds and two obelisks in three different orders. I had difficulty with my final order through transport damage but customer services sorted it all. Really pleased with all my items. Still more to buy. 😊”

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Posted 4 years ago

“I like the quality of the vintage top Hoops, I can put the net over without any visual intrusion.”

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Posted 4 years ago

“Very quick in responding to my order, especially when I made a mistake with the quantity. The refund was swift, along with delivery. The second protective "umbrella" was purchased to protect my gooseberry bush, which would otherwise, be eaten by the rabbits”

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Posted 4 years ago

“Excellent service.There was a delay on the delivery but I was kept well informed of the situation.”

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Posted 4 years ago

“fine and prompt”

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Posted 4 years ago

“Arrived. bang on time - excellent service! And a very good price too. I've used Strulch before - it really does keep the weeds down and discourage slugs - something quite essential in our garden ... 5 cm slugs, anyone?”

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Posted 4 years ago

“Always very helpful on telephone when placing order.”

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Posted 4 years ago

“Excellent service from start to finish.”

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Posted 4 years ago

“Excellent service as always”

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Posted 4 years ago

“Customer service is absolutely amazing! Communication and responses are almost instantly. When there was a slight issue, they sorted it out straight away and without any hassle. The beds are so easy to assemble and very sturdy.”

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Posted 4 years ago

“Couldn’t ask for better customer service,so helpful.”

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Posted 4 years ago

“Very efficient, fast service, excellent item”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,393 reviews