Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 2 years ago

“Very good service and very helpful on the phone would use again”

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Posted 2 years ago

“Very prompt delivery, good communication throughout,wel! packed.”

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Posted 2 years ago

“We bought a heated windowsill propagator from Harrod, because it’s a company we trust to stock high quality horticultural products. We are really happy with it. We used it to germinate seeds, with great success, despite those grey, cold days of March & April in Yorkshire. Excellent service and advice from Harrods.”

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Posted 2 years ago

“Very good. As hoped for.”

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Posted 2 years ago

“I was very happy with the speed of delivery of my poly tunnel. The wedsite warned that there may be a 6 week delay, but the tunnel arrived the next week. Even better I saved over £150 by buying the item from HH rather than going to First Tunnels”

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Posted 2 years ago

“This garden bench was a gift for me and I'm delighted with it. Good quality wood, well constructed. I like the shaped backrest and together with the curved seating area, it's very comfortable to sit on. Really enhances my garden, adding an extra dimension. I have the very handy foldable side table too. Very pleased.”

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Posted 2 years ago

“Excellent service until the company stopped delivery to N Ireland , Very disappointing ,”

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Posted 2 years ago

“Very easy to order online goods delivered within specified time excellent service”

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Posted 2 years ago

“We ordered two 6x4 standard raised beds 18" high. They arrived quickly, with clear, simple instructions. They were built up by my husband in no time. They have now been filled with a mixture of topsoil and compost, ready for planting. The wood looks very good quality and value for the money we paid, and I'm sure we'll get many years of enjoyment growing our own veg. I would recommend this company to family and friends.”

Harrod Horticultural 5 star review on 11th April 2022

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Posted 2 years ago

“Excellent service and speedy delivery.”

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Posted 2 years ago

“Very informative and delivery was very quick”

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Posted 2 years ago

“Excellent quality. Right price. Thanks”

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Posted 2 years ago

“Purchased a raised bed cover, I raised a fault with the product via email. Received a call from the company who were helpful and resolved the matter.”

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Posted 2 years ago

Sincere apologies for the issues you have been having with the raised bed cover. We pride ourselves on our customer service, so was surprised to hear you have not had a response to your email. We will investigate this as a matter of urgency and will be in touch to resolve the issue for you. Once again apologies for the issues you have experienced. Kind regards, HH team.

Posted 2 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 2 years ago

“Fantastic quality and service . Great selection of gardening stuff”

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Posted 2 years ago

“As always excellent service. My cloches are now being used against these frosts.”

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Posted 2 years ago

“Excellent products Excellent customer service”

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Posted 2 years ago

“Good fast service, good quality product as expected”

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Posted 2 years ago

“Good service.”

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Posted 2 years ago

“Everything was as it should be with no issues.”

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews