Harrod Horticultural Reviews

4.6 Rating 11,249 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, website easy to use.”

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Posted 6 years ago

“Prompt service and no problems with erecting moon gate”

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Posted 6 years ago

“Excellent company - always deliver very promptly and very easy to order by phone or on web site - helpful staff too -”

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Posted 6 years ago

“I bought a 2x8 foot flower bed to go along the garage wall, the lining, the hoops and the PVC cover. The latest two have not been installed yet so I can’t give an opinion on them. The flower bed was relatively easy to put together, and the lining only needed to be laid inside. The wood had green mouldy spots on it but I have fixed that by giving it a quick brush with outdoor wood polish which gave it a lovely look. Overall a very good product for my veggies garden. The only criticism I could give is that it would be great if customers could be made aware of when the delivery happens as not knowing that, it was stack up in the front yard as I was out. Since I had only given birth few months before, if I was home I would have asked to have the wood taken in the back garden as I couldn’t lift anything”

Harrod Horticultural 5 star review on 23rd October 2018

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Posted 6 years ago

“got what I ordered.”

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Posted 6 years ago

“I ordered the wall trellis. Very impressed with the finish and quality to the extent that i looked around the outside of our (Georgian) house to see if i could utilise another to help bring them together as a theme. Quick and efficient delivery. Very happy to recommend.”

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Posted 6 years ago

“Delivered good products on time”

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Posted 6 years ago

“Pond surround frame and netting were as described, very robust and look good, fit as expected, delivery was on time. All good”

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Posted 6 years ago

“Product was as described and arrived promptly”

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Posted 6 years ago

“Good plants prompt delivery”

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Posted 6 years ago

“company always very good with the delivery, helpful staff at the end of the phone or p/c, I did have a question and it was answered very quickly,”

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Posted 6 years ago

“When we rang for information your staff were very knowledgeable and helpful. They clearly wanted to meet our requirements and expectations. Thank you.”

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Posted 6 years ago

“THE NETTING AND CAGES WERE EXACTLY AS I EXPECTED THEM TO BE = VERY GOOD.”

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Posted 6 years ago

“Good service, helpful and quick replacement on one faulty item.”

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Posted 6 years ago

“Good value, a very handy well built tool.”

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Posted 6 years ago

“your level of service from Jackie Keen was good delivered as promised and i can't wait to plant the Wisteria and Jasmine with climbing roses in the spring.”

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Posted 6 years ago

“Very responsive to a missed part, by return post,with updates given The garden arch is very sturdy and well designed with ease of erecting.”

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Posted 6 years ago

“Thank you all good. Ordering was simple and delivery was quick. The planter is just what we were looking for”

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Posted 6 years ago

“I spent a long time looking for metal garden accessories - so many were either flimsy or industrial-looking at one end of the spectrum to bespoke, and therefore extremely expensive, at the other. When I chanced upon Harrod Horticultural, the online images looked good so I ordered an obelisk up which to train a climbing rose. I was so pleased with the quality that I ordered another straight away, along with four trellis products. All arrived in good protective packaging (probably slightly too much plastic wrapping, if I'm to be honest) and are sturdy yet elegant and fairly priced for the quality. They look really good in my small city garden, even without the full benefit (yet) of the climbing plants. I would recommend Harrod Horticultural without hesitation - thank you.”

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Posted 6 years ago

“High quality netting, fast delivery And well packaged! Who can ask for more!,many thanks, Peter”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,249 reviews