Harrod Horticultural Reviews

4.6 Rating 11,249 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and a very succesful product”

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Posted 6 years ago

“Clear web site and good helpful videos.”

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Posted 6 years ago

“Product supplied promptly and we'll packaged.”

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Posted 6 years ago

“The Rose Arch was delivered on time and well-packaged. We had forgotten to order the ground pegs at the same time but a phone call sorted that out, even though they weren't delivered together.”

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Posted 6 years ago

“Quick delivery and excellent product, well made, packaged and easy to assemble”

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Posted 6 years ago

“Good quality product at a fair price.”

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Posted 6 years ago

“Love shopping with you . Great products and sensibly priced. Good delivery policy. Carry on with the good work.”

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Posted 6 years ago

“A well made arbor. Erection was straightforward as long as you paid close attention to the paper instructions and the DVD. Space required to lay out all the parts. My arbor slots into the tubular sections which are driven into the ground. Exact measurements at ground level are required if the structure is to slot into the inserts with ease. I strongly recommend this product. Just waiting now to plant my roses and clematis around it.”

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Posted 6 years ago

“It worked this year so have no worries that it will work next year I'm sure the micro organisms will do there work.”

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Posted 6 years ago

“Very polite and punctual”

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Posted 6 years ago

“Service was quick, and I was pleased with my purchase.”

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Posted 6 years ago

“Efficient delivery and the lawn edging and link stakes I purchased make the garden so much easier to keep tidy-looking. The Gothic arch over a path is impressive and links two parts of the garden. Looking forward to see it covered with roses.”

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Posted 6 years ago

“The beds turned up very quickly and were just what I wanted”

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Posted 6 years ago

“Speedy attention detail whiolly correct. Good value indeed”

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Posted 6 years ago

“The nets that I purchased seem to be keeping the hated digging and dirtying foxes from vandalising my garden!”

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Posted 6 years ago

“Have purchased bubble wrap greenhouse insulation from Harrods previously. My recent second purchase was of equally good quality. It is very strong and from my previous experience it is very resistant to UV deterioration. My previous purchase has only just started to decay after 6 winters. Much better quality than available at most garden centres. Their service was straightforward and delivery was prompt.”

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Posted 6 years ago

“Very prompt and efficient service. Helpful and courteous before and after delivery.”

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Posted 6 years ago

“Reasonable price, quick delivery, quality products”

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Posted 6 years ago

“The product looks better than the photos and the staff were extremely helpful and knowledgeable”

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Posted 6 years ago

“I've always received items I've ordered very quickly and they've been exactly as described and overall excellent quality. Prices are slightly higher than elsewhere, but the service is very good and delivery quick and reliable, so it is well worth it. I will continue my custom with Harrod Horticultural, as they've proven to be reliable suppliers of many excellent products.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,249 reviews