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Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews
93 %
of reviewers recommend Harrod Horticultural
4.6
Based on 11,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Excellent service
Helpful Report
Posted 3 years ago
From the very start, Harrod Horticultural were extremely helpful and gave me excellent advice on one of the products I was interested in. I placed an order which arrived quickly but sadly it was not exactly what I needed. Without further ado, Harrod Horticultural arranged for the return of the item and then immediately refunded all monies paid to them. I would have no hesitation whatsoever in ordering from them again and can truly say that their customer service is second to none.
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Posted 3 years ago
Prompt delivery and response. Items well packaged, good value, exactly what I ordered. Thanks.
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Posted 3 years ago
I find Harrod Horticultural the go to firm for excellent quality netting and micromesh......would not consider buying mine from anywhere else. Always arrives well packaged and within a couple of days of ordering!
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Posted 3 years ago
Good service and the item packed well.
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Posted 3 years ago
fantastic service, really helped me and delivery was made rapidly.
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Posted 3 years ago
I purchased 2 timber raised bed kits from Harrods recently, relying on the Which very positive reviews. I have not been disappointed; the wood quality was excellent, being of stout thickness, planed and knot free. At the same time I ordered Harrods metal hoops and insect mesh and again these were well made and likely to survive many years of exposure to our British climate. I would commend both items for value for money and long-term investment.
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Posted 3 years ago
Great service, speedy delivery, great product, excellent price
Harrod Horticultural 5 star review on 19th January 2022 Harrod Horticultural 5 star review on 19th January 2022
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Posted 3 years ago
I had an unusual problem with my order but the team couldn't have been more helpful and it was replaced immediately. Customer service second to none
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Posted 3 years ago
Excellent service.
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Posted 3 years ago
I found the website easy to use, ordered and delivered as advised. I need to change an item ordered, spoke to customer services (Amanda). Nothing was too much trouble. Returned item I have wrongly ordered. Ordered replacement item and delivered within 48 hours. Brilliant service. Thank you
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Posted 3 years ago
The obelisk I ordered, apart from being practical, looks really good, quite a feature, so much so I am going to order another two. It is also the favourite perch of the robin that visits my garden. The service was also very prompt.
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Posted 3 years ago
Very prompt and efficient delivery. One of the few places stocking the item I needed.
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Posted 3 years ago
What a lovely company to deal with, I discovered the company via an advertisement and, although rather vary of buying plants on line, have found them excellent to deal with.
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Posted 3 years ago
All the products I have received from Harrods horticultural have been excellent in quality .
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Posted 3 years ago
great product and good all-round service, thanks.
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Posted 3 years ago
Harrod are an excellent company who supply top quality products quickly with no fuss keeping your updated For gardening products they are my go to company
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Posted 3 years ago
Well packaged prompt delivery
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Posted 3 years ago
Excellent helpful staff full of information and ideas and easy to contact
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Posted 3 years ago
Always good quality products, but they are pricey.
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Posted 3 years ago
Harrod Horticultural is rated 4.6 based on 11,158 reviews