Harrod Horticultural Reviews

4.6 Rating 11,234 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th July 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two bags of 6 X chicken manure and upon opening found them to include a considerable amount of sand/dust. On advising Harrod Horticultural they immediately offered me a refund or replacement. I chose a refund which was promptly administered and I wouldn’t hesitate in re-ordering the same again next year.”

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Posted 3 years ago

“Excellent service from the start! The products were of the highest quality and easy to read instructions.”

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Posted 3 years ago

“Excellent service quality products and fast delivery have been a very satisfied customer for 4years”

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Posted 3 years ago

“Good communication,great quality timber for the raised bed and even had the position for the screws lightly drilled which was a great touch,thankyou.”

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Posted 3 years ago

“After much deliberation I finally splashed out on a Roman Arch and I am so pleased with the quality I wish I had bought one previously. They do seem expensive but you definately get what you pay for and I’m sure it will last for years. It arrived only a few days after ordering. I would recommend buying the arch sockets these do help with installation. Excellent product.”

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Posted 3 years ago

“Surprised to see the tunnel came from First Tunnels but the service from yourselves and them was exceptional, and I got it cheaper purchasing from Harrod Horticultural than it would have cost direct with FT.”

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Posted 3 years ago

“Ordered cloches from Harrod. My second order as I had so impressed with the quality and despatch times of the items on my first. Would recommend the cloches to all. Great quality items. Delivery was amazingly quick. 2 days to the Highlands!!”

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Posted 3 years ago

“What I wanted at a good price with quick delivery”

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Posted 3 years ago

“Excellent service from an excellent company. Good value for money and quick delivery.”

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Posted 3 years ago

“Very helpful people to deal with and prompt service.”

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Posted 3 years ago

“Helpful staff when I had to change the delivery date and helped me on the actual date to track the delivery. The soil was good quality also.”

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Posted 3 years ago

“Service was first class”

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Posted 3 years ago

“I've used Harrod's netting for years now. They're great quality and easily repairable if damaged. You can also get made to measure which I find really helpful”

Harrod Horticultural 5 star review on 28th March 2022

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Posted 3 years ago

“I ordered the Roman Garden Arch 1.05m (D) x 1.5m (W) x 2.45m (H) ARC-037, I was pleased with the product, the quality is good and it was relatively easy to put together, you'll need two people to move it. I ordered the Hole Former and I was glad of this as it allowed me to form the holes without digging up the garden too much. Overall, although a relatively expensive option I'm pleased I went with this product.”

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Posted 3 years ago

“Great products quite pricey but if you want to treat yourself go for it!”

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Posted 3 years ago

“As advertised, vegetable that stood up to Storm Eunice!”

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Posted 3 years ago

“Absolutely fantastic service , customer care above and beyond , top quality products too .”

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Posted 3 years ago

“Excellent service and products but I’m glad I bought early as prices have massively increased this year.”

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Posted 3 years ago

“I bought my husband secateurs for Christmas and they arrived really quickly. He was really pleased and said they are really good quality.”

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Posted 3 years ago

“Always good quality stock - and always helpful”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,234 reviews