Harrod Horticultural Reviews

4.6 Rating 11,234 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th July 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery.”

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Posted 4 years ago

“Although the product was delayed I was kept informed regularly”

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Posted 4 years ago

“Loved the bistro table and chairs, delivery company helpful and took pallet and all (non recyclable!) packaging away. Response to my request for garden furniture brochure very slow (I’m used to Amazon next day) but chairs and table, once they arrived, absolutely top quality. On other orders, too much packaging of garden stakes etc non recyclable , but, once again, quality of items really first class.”

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Posted 4 years ago

“Website was easy to use and I found exactly what I needed. Despatch and delivery was excellent.”

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Posted 4 years ago

“The pyramid we ordered arrived in good time and is installed in the flower bed waiting for a delivery of climbing plants later this month. It looks impressive and sturdy and the hooks to anchor it are robust and still shiny despite the heavy rain of the past few weeks. I can’t wait to see it covered in flowers!”

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Posted 4 years ago

“Always confident I will get top quality products from Harrod Horticultural.”

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Posted 4 years ago

“Bought peony trumpet support. Arrived within stated time schedule. Well made. Delighted with purchase. Have ordered more, but these are unfortunately delayed. Harrod have kept me informed of rescheduled date, but I may have to cancel this order as peonies may have flopped over by then!”

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Posted 4 years ago

“I have bought all my raised beds from Harrod Horticultural. They are very sturdy and have the additional bonus of pre-drilled holes. My allotment now looks splendid with a combination of both the deeper and more shallow beds. I have bought other, cheaper beds in the past and these have just disintegrated after a year or so. It is well worth spending that little extra to get excellent, pre-drilled and solid beds. Definitely recommend”

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Posted 4 years ago

“Superior raised beds are what they say in the description - very superior. Your staff also very helpful to talk to with queries. Thank you.”

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Posted 4 years ago

“Delivery was better than expected and ordering was simple.”

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Posted 4 years ago

“I have been using Harrod Horticultural products for nearly 18 years now and an vouch for the quality of all their products. Expensive yes but many of them are still in use 18 years later. I erect my fruit cage every year and all the components still fit together as if they were new. I am grateful that such products are available as we live in the North Norfolk countryside where nature and wildlife are always on the lookout for a free meal.”

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Posted 4 years ago

“Haven’t received my order yet, told it would be 8 weeks”

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Posted 4 years ago

“Great product Quick delivery. Good price.”

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Posted 4 years ago

“Good quality trellis looks great on the wall .”

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Posted 4 years ago

“I have bought several items from Harrod Horticultural and have been pleased with the quality and service. I have had no reason to communicate with Harrod”

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Posted 4 years ago

“Brilliant Service!”

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Posted 4 years ago

“It was just what I wanted and the Harrod's staff were very helpful.”

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Posted 4 years ago

“The service was very good, products arrived on time and were well packed.”

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Posted 4 years ago

“Excellent product and customer service to ensure I got exactly what I needed”

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Posted 4 years ago

“Whilst there was an issue with stock, I understood and Harrod Horticultural kept me regularly informed as to the stock situation. Once back in stock, the dispatched the item quickly and it arrived next day.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,234 reviews