Harrod Horticultural Reviews

4.6 Rating 11,257 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have bought from Harrod Horticultural for several years and have always found the products of a very high quality. Obelisks we first bought several years ago are still looking like new! Staff have always been extremely helpful.”

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Posted 4 years ago

“My arches arrived very speedily and were very well packaged. The instructions and DVD included were clear and helpful.”

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Posted 4 years ago

“Very friendly and efficient service”

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Posted 4 years ago

“goods arrived promptly and as described on the company website”

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Posted 4 years ago

“Excellent.”

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Posted 4 years ago

“Excellent quality, efficient service.”

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Posted 4 years ago

“Purchased a two Bay compost bin. High quality materials and delighted with the end product. Takes quite a while to put it all together, and you need some DIY skills to get it right, but well worth the effort.”

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Posted 4 years ago

“Our greenhouse is performing extremely well, it was relatively easy to erect with the whole family helping, & we are very satisfied with it.”

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Posted 4 years ago

“The items arrived at the time designated. They were well packed and arrived safely. Assembly, where appropriate, was not too difficult. I am very pleased with the finished items, an obelisk and two trumpets, all in Lichen Green.”

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Posted 4 years ago

“Great service from start. Quality of product purchased is fantastic and price reflects this. Southwold dining set just what we were expecting. We were kept up to date re delivery (longer than normal due to COVID times). Delivery was by Harrods own team who were friendly and worked to COVID rules.”

Harrod Horticultural 5 star review on 19th May 2021

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Posted 4 years ago

“The website was easy to use and service was quick.”

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Posted 4 years ago

“I ordered several obelisks which were very well packed ,easy to put together & an asset to the garden”

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Posted 4 years ago

“Helpful on phone and answered queries on delivery.”

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Posted 4 years ago

“Have used Harrod in the past and have always received good service.”

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Posted 4 years ago

“Ordering was straightforward and item received before estimated arrival date.”

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Posted 4 years ago

“The customer service by phone and by email was very good and useful advice was given. A few hiccups with regards to sending all the necessary components for the domed fruit cage were sorted out and speedily rectified so I was very happy.”

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Posted 4 years ago

“The raised pond cover I received is very good quality”

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Posted 4 years ago

“Goods were as described in the catalogue and worked very well”

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Posted 4 years ago

“Easy to use website and speedy delivery”

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Posted 4 years ago

“All went well from ordering to delivery item arrived on time will definitely use you again Thank you”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,257 reviews