Harrod Horticultural Reviews

4.6 Rating 11,246 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the wrong parts. Pep laced very quickly with no problems.”

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Posted 5 years ago

“Courteous and efficient telephone sales person with fast delivery service; great all round!”

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Posted 5 years ago

“The website was really easy to use - fantastic range of products. My parcel arrived really quickly and all of the plant supports were of a much better quality than I'd previously bought from the local garden centre.”

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Posted 5 years ago

“Good service as usual.”

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Posted 5 years ago

“Excellent service & super fast delivery ! One of the few online retailers that stock Biochar. Thanks for your help.”

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Posted 5 years ago

“Fruit cage fitted well. Needed a second door which arrived promptly and fitted well. Keeps out birds!”

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Posted 5 years ago

“Helpful information and a quick service”

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Posted 5 years ago

“Goods received promptly and in good condition.”

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Posted 5 years ago

“I bought a Corten Steel bowl which arrived speedily. It is everything as presented and was competitively priced.”

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Posted 5 years ago

“Quick to process my order, speedy delivery and quality product, what’s not to like?!”

Harrod Horticultural 5 star review on 11th August 2019

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Posted 5 years ago

“Items were as expected and the service from Harrod Horticulture excellent”

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Posted 5 years ago

“Always good service and quality products”

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Posted 5 years ago

“I added a third vegetable cage (All bought at Harrod H). Easy to order. Good price. Not cheap but quality materials. Quick delivery. Easy to erect. 100% from me and Thanks.”

Harrod Horticultural 5 star review on 10th August 2019

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Posted 5 years ago

“I have always found Harrod Horticultural to be one of the best firms on the web . I unfortunately had some problems this time with damaged goods but they were replaced very quickly and with no fuss . My only gripe is that they use staples . I have been told that this is the safest way to seal everything so nothing is lost but it would help if the customer could open the pack . I had to ask my father to open my packs and even he had to use a knife !! Highly recommended if not a little expensive .”

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Posted 5 years ago

“Very Good and Iam Very Happy with the Product”

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Posted 5 years ago

“We recently took delivery of a small lean-to greenhouse. It arrived from the factory a matter of days after ordering it through Harrod Horticultural. The whole experience from using the website to receiving the goods was very good, and the self-assembly was trouble free as there were no parts missing and the detailed instructions were fine. Overall an excellent level of service.”

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Posted 5 years ago

“Arrived a little earlier than expected - which is good, and came in excellent packaging; only just started using so have to wait to see how good at composting it is but already the heat inside is excellent and the breakdown has already been rapid.”

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Posted 5 years ago

“We are delighted with our terracotta cane toppers, just the job in out mainly-container garden. We'll be buying more for Christmas presents for gardening friends. Excellent service throughout - they were out of stock but Harrod kept me informed up to and including despatch.”

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Posted 5 years ago

“Harrod Horticulture always have excellent products.”

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Posted 5 years ago

“Delivery very prompt and very pleased with the quality of the arch.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,246 reviews