Harrod Horticultural Reviews

4.6 Rating 11,246 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Y stakes delivered very quickly”

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Posted 5 years ago

“Speedy delivery”

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Posted 5 years ago

“Great, quick service. Product quality excellent.”

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Posted 5 years ago

“I've used Harrod Y-Stakes for years having started with a pack of 5 each of the 3 sizes and continued to increase my stock as required with more plants; they are strong, flexible, easy to use and last for years - my plants could not be without them!”

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Posted 5 years ago

“Your staff were very helpful in accommodating me as the goods weren’t in stock till I was on holiday and they are greed to hold them and deliver when I returned. Five star service”

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Posted 5 years ago

“Sorry but the fruit cage has'nt yet been erected. Please ask again in a month's time. Kind regards; Barry Godden.”

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Posted 5 years ago

“Excellent service from the web site all the way through. The quality is super and delivery spot on, I would recommend Harrod Horticulture to anyone and will use them again.”

Harrod Horticultural 5 star review on 7th September 2019

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Posted 5 years ago

“Great product that was bought, and delivered, as a gift. Well received, and the “pop up” dome protects the veg from birds and squirrels”

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Posted 5 years ago

“Super efficient company with fast delivery, definately buy with confidence from here”

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Posted 5 years ago

“The Growhouse and the Allotment Raised Beds were promptly delivered, extremely well packed and had user friendly instructions included - brilliant service and high quality products. Many thanks”

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Posted 5 years ago

“Quick delievery. easy to order on internet, and well packed, arrived in a fast manor. And l trust the company well done , will be ordering again from you.”

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Posted 5 years ago

“The guidance and advice received before I bought a Roman Arch was helpful and friendly. When I received the arch in pieces all the parts looked of very good quality and they were very well packed and labelled with good instructions on how to assemble and mount it, backed up by very good instructional video clips on the web. I have a problem mounting the arch on the hillside in my garden and when I asked for advice I was clearly given consideration by the staff but the only solution they could come up with was so expensive that I have found my own solution which was very much cheaper and of comparable quality. This led me to wonder whether providing such an expensive suggested solution as you did that it was really in your best interests as a supplier. This is a pity, because the service, although expensive, and the quality of material were very good.”

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Posted 5 years ago

“Ordered a climbing rose, I was kept informed of despatch date. It arrived on time & it was well packaged & protected in strong carton. It was in lovely healthy condition. It is the first year I have mail ordered plants on line & I have purchased from a number of companies this year, most of what I have received from other on line companies have been a disappointment but I can honestly say that Harrod Horticultural has been by far the best in terms of delivering healthy strong plants. My rose is now climbing happily & has about 20 buds ready to open. Thankyou. I will be buying again soon.”

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Posted 5 years ago

“Good quality rain butt at a competitive price. Delivery was excellent.”

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Posted 5 years ago

“excellent products and prompt service, many thanks”

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Posted 5 years ago

“I forgot to include my discount I received as part of my first order on my second. I phoned and explained and immediately was refunded the discount.”

Harrod Horticultural 5 star review on 30th August 2019

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Posted 5 years ago

“Arrived in good time and condition”

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Posted 5 years ago

“Wonderfull service friendly staff on the phone Will use time and time again”

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Posted 5 years ago

“The horticultural net has not kept the butterflies off my cabbage plants. They could fly under the net as when windy the net slipped out of the plastic pegs holding it in the ground. When Harrods Horticultural contacted me they could not have been more helpful in resolving this issue. They have longer tent-like pegs which will hold the net more firmly in the ground. These they sent to me free of charge. Hopefully, this will resolve this issue.”

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Posted 5 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 5 years ago

“Easy transaction”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,246 reviews